Rafael Lara Lendof Email & Phone Number

I am an accomplished Office Management and Administration Professional with a proven track record of enhancing productivity, efficiency, and service quality across diverse environments. With a strong commitment to dependability, ethics, and reliability, I excel as a support specialist and leader who seamlessly integrates advanced organizational, technical, and business acumen.My expertise lies in performance monitoring and evaluation, leadership in high-pressure environments, and the ability to troubleshoot and resolve technical problems. I possess in-depth knowledge of computer hardware and excel in PC component diagnostics. My aptitude for client relations, coupled with my analytical thinking and constructive feedback skills, enables me to foster excellence in service delivery.Work Experience HighlightsMoveo Technologies Corporation Dba Drvn - Dispatch Supervisor, Coral GablesAug 2021 - PresentAs Dispatch Supervisor, I have led cross-functional teams to continuously monitor employee performance, implement strategies to improve department metrics and establish company goals and objectives. My role includes scouting, screening, and assessing new candidates, providing training and guidance to team members, and analyzing customer feedback to enhance service quality. Additionally, I oversee the use of dispatching software and communication systems.Comité Olímpico Dominicano - Purchase Manager, Santo Domingo, Republica Dominicana (On-Site)Jul 2019 - May 2021In this role, I successfully negotiated with vendors, managed procurement processes, and handled customer inquiries and suggestions courteously and professionally. I excelled in sourcing vendors, building relationships, and ensuring the efficient procurement of materials while complying with company policies.Acquire BPO - Customer Service Representative (On-Site)Jul 2018 - Dec 2018As a Customer Service Representative, I provided technical support and solutions to customers, documented support interactions, and resolved a diverse range of technical issues. I also managed office PCs, networks, and mobile devices, configuring systems and recommending hardware and software purchases. My commitment to clear communication and technical expertise made me an asset in providing top-notch support.I am dedicated to applying my skills and experience to drive operational and service excellence in any role, fostering strong relationships within cross-functional teams and delivering exceptional results.

Listed skills include Leadership, Data Loading, Microsoft Office, Management, and 11 others.