Rafał Florek Email & Phone Number

New York, Ny, Us

What Sets Voicetta Apart?Voicetta stands at the forefront of redefining hotel guest engagement, combining cutting-edge technology with unparalleled efficiency and security. This AI-powered solution ensures every call is a step toward.Startling FactsRevenue Loss: A hotel with 50 rooms can lose around 150,000 PLN per month due to missed calls.Time Savings: it saves hotels approximately 6,000 minutes per month, time otherwise spent on manually listening to calls for training… Show more What Sets Voicetta Apart?Voicetta stands at the forefront of redefining hotel guest engagement, combining cutting-edge technology with unparalleled efficiency and security. This AI-powered solution ensures every call is a step toward.Startling FactsRevenue Loss: A hotel with 50 rooms can lose around 150,000 PLN per month due to missed calls.Time Savings: it saves hotels approximately 6,000 minutes per month, time otherwise spent on manually listening to calls for training and quality assurance.BenefitsBoosted RevenueCapture more direct bookings and reduce missed sales opportunities.Improved Guest ExperiencePrompt, accurate, and friendly support in every call.Operational EfficiencyFrees up staff for in-person guest interactions.Global EngagementConnect with a wider guest base through multilingual support.Staff Training and Quality AssuranceReduces time spent on call listening for training, leading to efficient staff development.Quality Control and TrainingStreamlines staff training and quality control with immediate reports and training recommendations“The best way to predict the future is to create it.”– Peter Drucker Show less

Kraków, Woj. Małopolskie, Polska

A dynamic and detail-oriented professional with a strong financial acumen and a proven track record in investment strategies and real estate management. Proficient in implementing Total Quality Management (TQM) systems and continuously seeking to upgrade corporate processes through education and innovative technologies. Offers experience in the hospitality industry and exhibits a passion for creating strategic investment plans to drive company growth. Committed to staying ahead of the… Show more A dynamic and detail-oriented professional with a strong financial acumen and a proven track record in investment strategies and real estate management. Proficient in implementing Total Quality Management (TQM) systems and continuously seeking to upgrade corporate processes through education and innovative technologies. Offers experience in the hospitality industry and exhibits a passion for creating strategic investment plans to drive company growth. Committed to staying ahead of the competition by employing a step-by-step approach in improving thriving businesses. Looking to bring my expertise to a challenging role in a progressive investment company where I can contribute to its growth and success.NOVUMHOUSE Investments (NH.I) is a brand owned by NO HO Limited Liability Company based in Krakow. NH.I is an investment company operating in the real estate and hospitality services industry. It conducts strategic activities of special purpose companies investing in individual real estate projects in Cracow.NOVUMHOUSE Investments was established to combine the main life passions of its founder – investing and hospitality. Here, key decisions are made, knowledge and experience are gathered. They are progressively expanded through education and hiring the best managerial staff. Our enterprises operate according to the highest standards of Total Quality Management (TQM). In addition, we use the method of small steps in implementing improvements for already prospering enterprises and we use the latest technologies in work, so as to always be a step ahead of the competition. Show less

Kraków, Woj. Małopolskie, Polska

Straszewskiego 24

Master'S Degree, Management

Management

"Program ManagementTM, wspierany zasobami wiedzy i narzędzi «Harvard Business Review Polska», to kompleksowe rozwiązanie obecnych.

Education record