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Rafal Zajac is listed as Customer Experience Advisor at Dialect Communications, based in Ilkley, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Rafal Zajac.
Rafal Zajac previously worked as Online Shop Manager at Rizq Healthcare Ltd /T/A Direct2Chemist and Online Shop owner at Rav-Group. Rafal Zajac holds • Bsc (Hons) Accounting And Financial Management from Canterbury Christ Church University.
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A versatile and results-oriented professional with a solid background in customer service, e-commerce management, and business ownership. With extensive experience spanning across various industries, I bring a unique blend of skills encompassing customer relationship management, operational efficiency, and financial acumen.Driven by a passion for delivering exceptional customer experiences, I excel in roles that require effective communication, problem-solving, and attention to detail. My track record includes transforming customer service standards, optimizing sales performance, and spearheading successful business ventures.Through strategic planning, meticulous organization, and a proactive approach to challenges, I have consistently achieved and exceeded goals, earning recognition for my ability to drive revenue growth, enhance operational processes, and foster positive team dynamics.I am currently pursuing a BSc (Hons) in Accounting and Financial Management, further enhancing my analytical skills, and deepening my understanding of financial principles. With fluency in Polish, I bring a multicultural perspective to my work, enabling me to effectively engage with diverse stakeholders and adapt to dynamic environments. As a collaborative team player with a strong sense of integrity and dedication, I am poised to contribute to the success of any organization committed to excellence and innovation.
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Gateshead, England, United Kingdom
• Provided exceptional customer service in the Fintech/financial services industry across various communication channels.• Efficiently handled customer inquiries regarding payment cards and accounts, resolving issues promptly.• Utilized systems including Atlassian Jira Ticketing System, Thredd/GPS, and CRM for effective operations.
Nelson, England, United Kingdom
• Managed e-commerce accounts on eBay and Amazon, overseeing sales of OTC/GSL medicines and health & beauty products.• Planned, organized, and prioritized tasks to ensure timely completion and high customer satisfaction.• Successfully improved eBay selling performance, leading to a 36% increase in sales within three months.
Ilkley, England, United Kingdom
• Developed and managed an online shop specializing in men's and women's clothing, maintaining Top-Rated seller status on eBay.• Conducted market research to source products, plan selling strategies, and maintain positive B2B relationships with suppliers.• Managed company finances, including invoice processing, bookkeeping, payroll, and financial analysis.
Ilkley, England, United Kingdom
• Provided compassionate care to elderly residents, assisting with daily activities and medication dispensing.• Fostered a positive working environment through effective communication and teamwork.
Radom, Mazowieckie, Poland
• Established and managed a confectionery business, overseeing all aspects of operations and personnel management.• Demonstrated strong leadership and organizational skills in recruiting, training, and performance management.• Conducted market research, negotiated deals with suppliers, and ensured product quality and customer satisfaction.
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Rafal Zajac works for Dialect Communications.
Rafal Zajac is listed as Customer Experience Advisor at Dialect Communications.
Rafal Zajac is based in Ilkley, England, United Kingdom while working with Dialect Communications.
Rafal Zajac has worked for Dialect Communications, Rizq Healthcare Ltd /T/A Direct2Chemist, Rav-Group, Methodist Homes Mha, and Fph Amadeo.
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Rafal Zajac holds • Bsc (Hons) Accounting And Financial Management from Canterbury Christ Church University.
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