Rafal Zajac

Rafal Zajac Email and Phone Number

Customer Experience Advisor @ Dialect Communications
Rafal Zajac's Location
Ilkley, England, United Kingdom, United Kingdom
About Rafal Zajac

A versatile and results-oriented professional with a solid background in customer service, e-commerce management, and business ownership. With extensive experience spanning across various industries, I bring a unique blend of skills encompassing customer relationship management, operational efficiency, and financial acumen.Driven by a passion for delivering exceptional customer experiences, I excel in roles that require effective communication, problem-solving, and attention to detail. My track record includes transforming customer service standards, optimizing sales performance, and spearheading successful business ventures.Through strategic planning, meticulous organization, and a proactive approach to challenges, I have consistently achieved and exceeded goals, earning recognition for my ability to drive revenue growth, enhance operational processes, and foster positive team dynamics.I am currently pursuing a BSc (Hons) in Accounting and Financial Management, further enhancing my analytical skills, and deepening my understanding of financial principles. With fluency in Polish, I bring a multicultural perspective to my work, enabling me to effectively engage with diverse stakeholders and adapt to dynamic environments. As a collaborative team player with a strong sense of integrity and dedication, I am poised to contribute to the success of any organization committed to excellence and innovation.

Rafal Zajac's Current Company Details
Dialect Communications

Dialect Communications

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Customer Experience Advisor
Rafal Zajac Work Experience Details
  • Dialect Communications
    Customer Experience Advisor
    Dialect Communications Apr 2022 - Present
    Gateshead, England, United Kingdom
    • Provided exceptional customer service in the Fintech/financial services industry across various communication channels.• Efficiently handled customer inquiries regarding payment cards and accounts, resolving issues promptly.• Utilized systems including Atlassian Jira Ticketing System, Thredd/GPS, and CRM for effective operations.
  • Rizq Healthcare Ltd /T/A Direct2Chemist
    Online Shop Manager
    Rizq Healthcare Ltd /T/A Direct2Chemist Sep 2019 - Dec 2020
    Nelson, England, United Kingdom
    • Managed e-commerce accounts on eBay and Amazon, overseeing sales of OTC/GSL medicines and health & beauty products.• Planned, organized, and prioritized tasks to ensure timely completion and high customer satisfaction.• Successfully improved eBay selling performance, leading to a 36% increase in sales within three months.
  • Rav-Group
    Online Shop Owner
    Rav-Group Aug 2010 - Sep 2019
    Ilkley, England, United Kingdom
    • Developed and managed an online shop specializing in men's and women's clothing, maintaining Top-Rated seller status on eBay.• Conducted market research to source products, plan selling strategies, and maintain positive B2B relationships with suppliers.• Managed company finances, including invoice processing, bookkeeping, payroll, and financial analysis.
  • Methodist Homes Mha
    Healthcare Assistant
    Methodist Homes Mha Sep 2007 - Jul 2010
    Ilkley, England, United Kingdom
    • Provided compassionate care to elderly residents, assisting with daily activities and medication dispensing.• Fostered a positive working environment through effective communication and teamwork.
  • Fph Amadeo
    Owner Of Confectionery
    Fph Amadeo May 1992 - Aug 2007
    Radom, Mazowieckie, Poland
    • Established and managed a confectionery business, overseeing all aspects of operations and personnel management.• Demonstrated strong leadership and organizational skills in recruiting, training, and performance management.• Conducted market research, negotiated deals with suppliers, and ensured product quality and customer satisfaction.

Rafal Zajac Education Details

Frequently Asked Questions about Rafal Zajac

What company does Rafal Zajac work for?

Rafal Zajac works for Dialect Communications

What is Rafal Zajac's role at the current company?

Rafal Zajac's current role is Customer Experience Advisor.

What schools did Rafal Zajac attend?

Rafal Zajac attended Canterbury Christ Church University.

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