We are an award-winning customer experience optimisation provider based in the UK, delivering seamless 24/7 back and front office solutions. With our global footprint and wealth of experience in the Fintech and Payments industries, Dialect provides seamless customer experience solutions to our client base in the UK, Europe, US, Middle East, and Singapore.
Our team brings 20+ years of expertise in the Fintech and Payments sectors. We understand the customer support challenges in a complex ecosystem, partnering with issuers, acquirers, BIN sponsors, Processors, EMIs, Programme Managers to offer the best-in-class front and back-end customer support in a scalable and insightful way.
Through our multilingual front office solutions, we provide:
-First-line customer support to manage queries via voice in 6 native languages
-Live chat, MultiLect, available in over 75 languages
-Email support
-Social media messaging.
Back-office solutions designed to manage all operations, operationally resource heavy activities such as data processing tasks, data entry, analysis and management using proprietary innovative technology.
Dialect’s front and back office solutions can be easily integrated allowing Dialect to deliver a seamless end-to-end customer experience.
Company Details
- Employees
- 24
- Founded
- -
- Address
- Tyne & Wear, Gb
- Industry
- Outsourcing And Offshoring Consulting
- Keywords
- Fintech, Payments, Issuers, Acquirers, EMIs, Programme Managers, BIN Sponsors, Technical Service Providers.
- HQ
- Tyne & Wear
Dialect Communications Questions
Dialect Communications's website is http://www.dialectcommunications.com
Dialect Communications's LinkedIn profile is https://uk.linkedin.com/company/dialect-communications
Dialect Communications has
24 employees.
View email and phone details for 24
employees at Dialect Communications.
Dialect Communications's industry is
Outsourcing and Offshoring Consulting
Dialect Communications's top competitors are
Kani,
Committee App,
Fintech Payment Solutions,
Flex-E-Card,
Bkf Systems,
Crunch Payments,
Ncfe,
Atom Bank,
Tribe Payments,
Necca - North East Contact Centre Awards.
Dialect Communications's categories are Outsourcing and Offshoring Consulting
Dialect Communications's founding year is 2020
