Raffi Tchakmakjian Email & Phone Number

Full-stack developer and liaison to business and product owners. Achieving the critical path through proactive leadership and by using a cross-functional skill-set to work effectively in tandem with a broad set of teams, collaborators, and stakeholders. Combination of back-end software development paired with front-end HTML and JavaScript, with heavy emphasis on database queries. Writing largeand complex SQL queries, stored procedures, triggers, and views for custom in-house CRM and CMS built on ASP.NET in C#. Writing new interface classes in C# for integration with company API’s. Collaboration with project managers to review business requirements, assign and refine user stories and groom backlog, provide estimates, and deliver final product. Designing and developing new application solutions as well as upgrading existing tools. Key team member for critical project creating new billing system.Accomplishments:◦ Subject matter expert and developer for the new billing system replacing legacy one, resulting in a substantial increase in invoice processing throughput, directly impacting bottom line by increasing the frequency and efficiency by which payments are collected.◦ Wrote a large portion of the full-stack for the new billing platform, from CRUD operations for the database and data bindings for the UI, including all of the UI logic in JavaScript, to the interfacing of the company billing API for data requests and responses. Wrote numerous lengthy and complex SQL queries tied to many parts of the application.◦ Key member of a small, tight-knit team, building one of the new pillars of the CRM application. Worked with Project Managers, testers, and front-end user interface team to ensure rapid delivery while maintaining high standards and quality. Provided feedback and direction for new Azure deployment pipeline.◦ Continued development, adding features and enhancements to the C# .NET back-end API framework and associated data structures in MSSQL db.

Greater Reno Area

Develop and enhance large and medium scale software applications and systems through in-depth technical and business analysis of current implementations and projected functionality. Coordinate with teams to work effectively in meeting timely goals, staying within scope and budget. Key team member enhancing cloud-based software solution for Marketing Products.Accomplishments:◦ Refactor aging web application (classic ASP.NET) into modern framework (MVVM Light) to ensure ongoing development and functionality while eliminating technical debt, resulting in $15MM annual savings to the company through process improvement and downtime reduction.◦ Subject Matter Expert for Total Rewards casino kiosks responsible for printing and redeeming patron comps and offers (C# back end, WPF front end, WCF (REST API) to communicate to Tibco middle-ware and enterprise services, MSSQL db, IIS Servers, load balancer). Transactions in the thousands of dollars per property per day, over 25 properties nationwide.◦ Key team member for $33MM enterprise marketing solution built on cloud platform (Salesforce/Heroku/Postgres) responsible for weekly and monthly marketing campaigns nationwide (Java back end).◦ Worked in tandem with business and systems analysts, architects, and contractors across the nation and globe to establish test driven development, implement continuous integration, and develop test cases to ensure solidity of product. Immediate team was a 12 person state-side team, 5 contractors overseas, performed code reviews and code deployments.◦ Successful delivery and acceptance of user stories under Agile / Kanban project management model. Actively participated in Epic and User Story refinement.◦ Coded business algorithms which performed segmentation on large datasets (millions of rows). Data analysis, data remediation and repair, database performance and tuning, writing stored procedures, view creation, triggers.

Henderson, Nv

Identify, analyze, and document problems with software applications following an established QA methodology through functional (unit, component, load, smoke, integration, regression, sanity, UAT) testing. Create and run test cases to diagnose, isolate, and remedy issues.