Devonte' Durr Email & Phone Number

Kennesaw, Ga, Us

Atlanta Metropolitan Area

Atlanta, Georgia, United States

Drove DIRECTV activations from 55% to budget to an exceptional 105% by implementing a comprehensive sales training overhaul, introducing effective incentive programs, and leveraging strong relationships with third-party labor providers.Managed a portfolio of over 350 big-box retail locations (Costcos, Targets, and Walmarts) as a Territory Sales Manager, successfully resolving issues between retailers and third-party labor, and strategizing collaboratively to maximize overall DIRECTV sales.Collaborated with 30 individual office owners to enhance DIRECTV sales performance through various initiatives, including targeted product training, expanding office headcount, and executing regional programs.Expanded the DIRECTV footprint and market reach by identifying and capitalizing on new regions and locations with high potential for customer engagement and sales.Worked closely with directors and national account managers to track and analyze sales goals, forecast business quarters, and negotiate budgets for local programs, ensuring alignment with organizational objectives.

Handled a high volume of inbound customer calls, averaging 30 calls per day, including weekends and holidays.Successfully achieved sales targets by effectively selling DISH products and services to both new and existing customers.Demonstrated exceptional time management skills, consistently meeting or exceeding performance metrics and targets.Adapted quickly to new sales methods and strategies, showcasing a strong drive to learn and contribute to sales success.Conducted thorough assessments of each customer's needs, providing tailored solutions that offered the best value.Built and nurtured strong customer relationships, leading to high levels of customer satisfaction and loyalty.Accurately transposed customer information, including demographics and billing details, ensuring data accuracy and attention to detail.Delivered excellent customer service by actively listening to customer needs, addressing concerns, and resolving issues promptly.Maintained a full-time schedule with variable hours, demonstrating flexibility and availability for customer engagement.

Conducted an average of 100 comprehensive needs assessments per month, gaining a deep understanding of customer requirements and effectively recommending suitable AT&T solutions to meet their specific needs.Proactively identified upselling and cross-selling opportunities, leading to a 20% increase in monthly sales revenue.Managed appointment scheduling and installation logistics for installations, ensuring timely and efficient service delivery.Collaborated with team members, sharing best practices to enhance customer service and achieve team goals.Participated in training programs to stay updated with AT&T product knowledge and industry trends.

Greater Atlanta Area

Handled an average of 50 inbound sales calls per day, effectively promoting and selling AT&T products and services.Consistently exceeded monthly sales quotas, achieving 50 sales per month.Engaged customers in consultative sales conversations to understand their needs and recommend appropriate AT&T solutions.Leveraged persuasive selling techniques to overcome objections and close sales, resulting in a 30% increase in conversion rates.Provided exceptional customer service, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.Maintained accurate and detailed customer records in the CRM system, documenting interactions, sales, and follow-up actions.Collaborated with cross-functional teams, including technical support and account management, to ensure smooth customer transitions and resolve complex inquiries.Participated in ongoing product and sales training programs to stay up to date with AT&T offerings and sales techniques.

Atlanta, Georgia

Conducted in-depth meetings with potential customers, understanding their pain points and determining the suitability of Free of Code solutions.Proactively engaged with existing self-serve customers and expanded the customer base through strategic outbound initiatives, resulting in a 30% increase in customer acquisition.Established and nurtured relationships with key stakeholders within prospect and customer accounts, fostering long-term partnerships and driving customer satisfaction.Ensured timely follow-ups with all inbound leads and exceeded outbound targets, resulting in a 15% increase in lead conversion rates.Successfully negotiated annual software contracts, leading to a 40% increase in contract renewals and revenue growth.Proactively provided feedback to improve sales processes, resulting in improvements in efficiency and scalability.Effectively positioned and communicated Free of Code's vision, solutions, and value propositions to prospects and customers, resulting in an increase in customer conversions.

Greater Atlanta Area

Coordinated and directed office services, such as records, departmental finances, budgetPreparation, personnel issues, and housekeeping, to aid businessOrganized invoices, reports, memos, letters, financial statements, and other documents, using word processing spreadsheet, or presentation softwareDirected and coordinated the supportive services for the businessPrepared and reviewed operational reports and schedules to ensure accuracy and efficiencySet goals and deadlines for each department. Acquired, distributed and stored suppliesMonitored the facility to ensure that it remains safe, secure, and well maintainedHired and terminated clerical and administrative personnelAnalyzed internal processes, recommended and implemented procedural or policy changes to improve operations

Kennesaw, Georgia

Developed and executed strategies to acquire and retain small business customers, resulting in a 20% increase in customer acquisition.Conducted in-depth needs assessments with small business owners, identifying key pain points and requirements to tailor customized mobile solutions.Built a strong pipeline of prospects through effective lead generation techniques, including referrals, networking, and cold calling, resulting in an increase in qualified leads.Negotiated pricing and contract terms, achieving a 15% increase in average deal size and ensuring win-win solutions for both Sprint and small business customers.Stayed up-to-date with industry trends, competitor offerings, and market dynamics, leading to the identification of new business opportunities and the introduction of innovative solutions, contributing to a 10% increase in market share.

Kennesaw, Georgia

Marietta, Georgia

Doubled revenue in the second year of operation through sales and marketingRepresented the company at trade association meetings to promote productsWelcomed customers, analyzed their needs and sold them proper gearConfigured and troubleshoot the company’s computers for Windows and IOS devicesConfigured and maintained Point of Sale system(POS) for inventory Ordered products for storefront