Raphael Hernandez

Raphael Hernandez Email and Phone Number

Senior Infrastructure Endpoint Systems Engineer at 2U @ 2U
Raphael Hernandez's Location
Dallas, Texas, United States, United States
Raphael Hernandez's Contact Details

Raphael Hernandez work email

Raphael Hernandez personal email

n/a

Raphael Hernandez phone numbers

About Raphael Hernandez

• Versatile and proactive problem solver with excellent interpersonal skills & project management.• Highly adaptable to ever changing circumstances when engaging any project business plans within a fast-pacedand demanding environment.• Passionate about what I do, and eager to learn.

Raphael Hernandez's Current Company Details
2U
Senior Infrastructure Endpoint Systems Engineer at 2U
Website:
2u.com
Raphael Hernandez Work Experience Details
  • 2U
    Senior Endpoint Systems Engineer
    2U Nov 2019 - Present
    Arlington, Virginia, Us
  • Healthgrades
    Engineer
    Healthgrades Sep 2016 - Nov 2019
    Denver, Colorado, Us
    • Manage 400+ Mac endpoints/500+ Windows endpoints • Package and administer applications, scripts, config-profiles and policies via Jamf (DEP, custom packages and SCCM Software Center) • Administer all necessary actions, related to user accounts/permissions via Active Directory, Duo, G-Suite, and O365• Troubleshoot deployments, patch software, check logs and remediate issues • Utilize scripting to run and help automate manual tasks • Print/File Server management • Assisted in the evaluation and implementation of new technologies, working with 3rd party vendors • Work closely with Security team to plan, deploy and execute required security software, polices and ensure compliance • Define and update security standards and checklists with HIPAA/HITRUST compliance • Develop, maintain, and revise documentation for improving policies, procedures that supported the companies IT team.
  • Ibm
    Engineer
    Ibm Aug 2015 - Nov 2016
    Armonk, New York, Ny, Us
  • Ralph W Miller Inc
    Systems Admin/ It Support
    Ralph W Miller Inc Aug 2014 - Jun 2015
    Developed, maintained, and revised documentation for improving policies, procedures that supported the companies IT team. • Communicated with the supervisor about any irregularities/issues/suggestions. • Researched issues on various computer systems and databases to resolve complaints, answer inquiries, and outline solutions. • Virus and malware removal. • Documentation, logging and reporting of operational processes and procedures. Provision new employee equipment and accounts, including mobile devices. • Test new applications and operating systems for compatibility with deployments. • Installation, operation, and maintenance of computer systems and peripherals. • Troubleshoot (network, software, hardware) problems as they arise. • Manage users/groups permissions/accounts. • System updates, Backup software & Active Directory Administration
  • Fedex Ground
    Package Handler
    Fedex Ground Jan 2012 - Jun 2013
    Loaded/Unloaded packages in the FedEx warehouse.
  • Ralph W Miller Inc
    System Administrator
    Ralph W Miller Inc May 2008 - Aug 2011
    • Installation, operation, and maintenance of computer systems and other technologies.• Configuring hardware and software, setting up peripherals such as printers or routers, repairing equipment. • Provision new employee equipment and accounts, including mobile devices.• Test new applications and operating systems for compatibility.• Researched issues on various computer systems and databases to resolve complaints, answer inquiries, and outline solutions.• Also created and developed PowerPoint’s, handouts and notes for the program administrator on various safety oilfield construction topics. Updated and maintain Safety Manuals. Retrieving parts and office supplies. Answer incoming calls and provide routine information in response to inquiries.
  • San Juan College Health And Human Performace Center
    Front Desk & Rockwall Instructor
    San Juan College Health And Human Performace Center Aug 2006 - Jan 2008
    Assisted customers at front desk with gym membership. Rock-climbing wall instructor.

Raphael Hernandez Skills

Microsoft Excel Customer Service Leadership Powerpoint Databases Active Directory Windows Sql Java Operating Systems Teamwork Social Networking Jamf Enterprise Management Solutions Online Research Information Security Mac Microsoft Sql Server Visio System Center Configuration Manager Google Suite Jira Microsoft Exchange Bash Powershell Windows Server Microsoft Azure Social Skills Adfs Microsoft O365 Organizational And Writing Skills Duo

Raphael Hernandez Education Details

  • The University Of New Mexico
    The University Of New Mexico
    Bachelor’S Degree
  • Codeschool.Com
    Codeschool.Com
    Html/Css
  • Piedra Vista High School
    Piedra Vista High School
    Management Information Systems

Frequently Asked Questions about Raphael Hernandez

What company does Raphael Hernandez work for?

Raphael Hernandez works for 2u

What is Raphael Hernandez's role at the current company?

Raphael Hernandez's current role is Senior Infrastructure Endpoint Systems Engineer at 2U.

What is Raphael Hernandez's email address?

Raphael Hernandez's email address is rhernandez@2u.com

What is Raphael Hernandez's direct phone number?

Raphael Hernandez's direct phone number is +130329*****

What schools did Raphael Hernandez attend?

Raphael Hernandez attended The University Of New Mexico, Codeschool.com, Piedra Vista High School.

What are some of Raphael Hernandez's interests?

Raphael Hernandez has interest in Children, Environment, Science And Technology, Arts And Culture, Health.

What skills is Raphael Hernandez known for?

Raphael Hernandez has skills like Microsoft Excel, Customer Service, Leadership, Powerpoint, Databases, Active Directory, Windows, Sql, Java, Operating Systems, Teamwork, Social Networking.

Who are Raphael Hernandez's colleagues?

Raphael Hernandez's colleagues are Ah Man, Warren Groenewald, Shani Mohanlal, Jd Tadlock, Syrenna Makar, Abdul Rahaman, Elizabeth Peters.

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