Analista De Prevenção A Fraude Sênior
- Conduzi análises detalhadas para identificar e mitigar fraudes.- Colaborei com equipes internas para desenvolver estratégias de prevenção.- Suporte na implementação de novos sistemas de monitoramento.
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Rafael Santos is listed as Analista de Prevenção a Fraude Sênior | Customer Support Intervention | Documentoscopia - PicPay based in Vila Velha, Espírito Santo, Brazil. AeroLeads shows a matched LinkedIn profile for Rafael Santos.
Rafael Santos previously worked as Analista de Prevenção a Fraude Sênior at Picpay and Analista De Prevenção À Fraude Pleno at Picpay.
I have experience in the customer service and financial sector in the areas of credit risk and credit card fraud prevention, from the onboarding to the transactional process. Bias focused on Fraud Prevention. KYC (Know Your Customer) Analysis. Monitoring and analysis in the search for possible frauds granted by ideological falsehood, identity theft, operational error, among other types of fraud. Experience in ID documents. Tracking by monitoring transactional alerts on rules with fraud probabilities. Relationship with customers, partners and Service areas, Ombudsman, Back Office, Billing, among others, always focused on solving problems and continuous improvement of internal and external processes, high resourcefulness in analysis, preparation of dossiers, ability to think analytically and strategic decision-making. Easy adaptation to new roles and new challenges faced in risk mitigation. Monitoring of various tools such as: facial biometrics, proof of life, transaction monitoring, device authorization, spay, tokenizations, among other internal systems.
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Vitória, Espírito Santo, Brasil
- Conduzi análises detalhadas para identificar e mitigar fraudes.- Colaborei com equipes internas para desenvolver estratégias de prevenção.- Suporte na implementação de novos sistemas de monitoramento.
Vitória, Espírito Santo, Brasil
- Análise e monitoramento contínuo de transações suspeitas.- Interação direta com clientes para resolver questões de fraude.- Auxílio no treinamento de novos membros da equipe.
Vitória E Região, Brasil
- Realização de verificações de KYC.- Monitoramento diário de alertas de fraude.- Suporte ao desenvolvimento de políticas internas de prevenção.
Vila Velha, Espírito Santo, Brasil
- Atendimento especializado para resolução de problemas complexos de clientes.- Implementação de processos de melhoria contínua.
Vila Velha, Espírito Santo, Brasil
- Atendimento ao cliente e suporte básico.
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Rafael Santos is listed as Analista de Prevenção a Fraude Sênior | Customer Support Intervention | Documentoscopia - PicPay.
Rafael Santos is based in Vila Velha, Espírito Santo, Brazil.
Rafael Santos has worked for Picpay and Brasil Center Comunicações.
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