Ragadeepthi Kommana
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Ragadeepthi Kommana Email & Phone Number

Data Analyst | Professional Certificate at CareerFoundry
Location: Heilbronn, Baden-Württemberg, Germany 7 work roles 3 schools
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Current company
CareerFoundry
Role
Data Analyst | Professional Certificate
Location
Heilbronn, Baden-Württemberg, Germany
Company size
11 employees

Who is Ragadeepthi Kommana? Overview

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Ragadeepthi Kommana is listed as Data Analyst | Professional Certificate at CareerFoundry, a company with 11 employees, based in Heilbronn, Baden-Württemberg, Germany. AeroLeads shows a matched LinkedIn profile for Ragadeepthi Kommana.

Ragadeepthi Kommana previously worked as Student at Volkshochschule Heilbronn and Senior Customer Service Advisor at Accenture In India. Ragadeepthi Kommana holds Data Analytics from Careerfoundry.

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About Ragadeepthi Kommana

I am certified as a Data Analyst with an educational background in information technology. I have experience in the Customer Service industries, where I mostly developed customer service and improved products.The experience in solving real problems for people in different interaction settings (phone, emails, chat). In my previous customer service role, I successfully managed a high volume of customer support inquiries on a daily basis, consistently handling an average of 100 customer interactions per day. By providing prompt and effective solutions, I contributed to a significant improvement in customer satisfaction, with a notable increase of 20% in positive feedback over a six-month period. During my Data Analyst training, I undertook comprehensive analysis of customer feedback data collected from various channels. By systematically organizing and analyzing this data, I identified key trends and patterns related to customer preferences and pain points. This analysis led to the implementation of targeted service improvements, resulting in a 15% increase in overall customer satisfaction within a quarter.Overall, my data analysis initiatives directly contributed to enhancing the quality of services, improving customer satisfaction, and optimizing operational efficiency for the companies I worked with.My key skills include:Data AnalysisCompetitive AnalysisData VisualizationExcel ProficiencyTeam CollaborationThe decision to transition from my previous role as a Customer Service Representative to a career in data analysis was driven by a desire to broaden my impact and contribute more strategically to organizational success. While working in customer service, I consistently observed the wealth of untapped insights within the data generated by customer interactions.As a data analyst, I am particularly drawn to industries and products where data plays a pivotal role in driving decision-making and innovation. My preferences align with Technology, E-commerce, Healthcare, Consumer Services.I am passionate about data analysis because it allows me to uncover meaningful patterns, derive insights, and contribute to informed decision-making.You can find more about my work hereTableau: https://public.tableau.com/app/profile/ragadeepthi.kommana/viz/PreparingforInfluenza_16987420018540/Story1?publish=yesGitHub: https://github.com/ragadeepthikommanaPortfolio: https://ragadeepthi1.wixsite.com/portfolio

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Ragadeepthi Kommana's current company

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CareerFoundry
Careerfoundry
Data Analyst | Professional Certificate
Heilbronn, BW, DE
Website
careerfoundry.com
Employees
11
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7 roles

Ragadeepthi Kommana work experience

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Data Analyst | Professional Certificate

Careerfoundry

Heilbronn, BW, DE

Data Analyst | Professional Certificate

Current
Careerfoundry

Heilbronn, Baden-Württemberg, Germany

During my data analytics training, I've developed a strong foundation in data collection, data analysis, and data visualization techniques. What sets me apart is my ability to bridge the gap between complex data and accessible storytelling. I believe that data should be more than just numbers – it should tell a captivating story that empowers.

Oct 2023 - Present

Senior Customer Service Advisor

Accenture In India

Hyderabad, Telangana, India

  • Initiated efforts to analyze customer feedback with a focus on enhancing both process and product service.
  • Led the analysis by monitoring key support metrics such as response time and customer satisfaction. Utilized technical troubleshooting skills to provide effective solutions. Maintained a proactive approach to identify.
  • Successfully improved customer satisfaction and streamlined support processes through the proactive resolution of identified issues. The initiative demonstrated a commitment to enhancing overall service quality and.
Aug 2017 - Nov 2021

Senior Consultant

Sutherland

Hyderabad, Telangana, India

  • Led a team of 20 individuals in a dynamic work environment, aiming to enhance overall team performance, problem-solving, and customer support efficiency.
  • Guided a team in delivering comprehensive product training and employing advanced visualization techniques for improved performance, addressing complex issues and actively monitoring frontline staff for enhanced.
  • Achieved a 15% increase in team performance, resolving complex issues promptly. Staff engagement rose by 20%, and the development of knowledge base articles streamlined customer support processes, contributing to a 25%.
Sep 2014 - Aug 2017

Customer Services Specialist

Sykes India

Telangana, India

  • Ensured first-class customer service with a proactive approach to anticipating and meeting customer needs.
  • Conducted data cleaning on customer feedback to pinpoint and promptly address issues, contributing to a seamless and responsive customer support experience.
  • Boosted customer satisfaction by 20% through proactive issue resolution. Streamlined customer support with data cleaning, showcasing commitment to exceptional service.
Mar 2014 - Aug 2014

Customer Service Representative

Sitel India Limited,And International Bpo

Hyderabad, Telangana, India

  • Ensured first-class customer service with a proactive approach to anticipating and meeting customer needs.
  • Conducted data cleaning on customer feedback to pinpoint and promptly address issues, contributing to a seamless and responsive customer support experience.
  • Boosted customer satisfaction by 20% through proactive issue resolution. Streamlined customer support with data cleaning, showcasing commitment to exceptional service.
Sep 2012 - Feb 2014
Team & coworkers

Colleagues at CareerFoundry

Other employees you can reach at careerfoundry.com. View company contacts for 11 employees →

BS Breanna Steward Breanna Steward Colleague at CareerfoundryBeaverton, Oregon, United States, United States View → LP Louise Phipps Louise Phipps Colleague at CareerfoundryBerlin, Berlin, Germany, Germany View → ED Elizabeth Decker Elizabeth Decker Colleague at CareerfoundryColumbia, Tennessee, United States, United States View → MM Manju Martin Manju Martin Colleague at CareerfoundrySchwäbisch Gmünd, Baden-Württemberg, Germany, Germany View → OK Orry Katz Orry Katz Colleague at CareerfoundryManchester, New Jersey, United States, United States View → HD Habib Derakhshan Habib Derakhshan Colleague at CareerfoundryBerlin Metropolitan Area, Germany View → HA Hamza Ashour Hamza Ashour Colleague at CareerfoundryPalestinian Authority, Palestine, State Of View → AP Andres Ploom Andres Ploom Colleague at CareerfoundryBerlin, Berlin, Germany, Germany View → JD Jennifer Depizzo Jennifer Depizzo Colleague at CareerfoundryYoungstown, Ohio, United States, United States View → LS Liv Sommerlot Liv Sommerlot Colleague at CareerfoundryBerlin, Berlin, Germany, Germany View →
3 education records

Ragadeepthi Kommana education

FAQ

Frequently asked questions about Ragadeepthi Kommana

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What company does Ragadeepthi Kommana work for?

Ragadeepthi Kommana works for CareerFoundry.

What is Ragadeepthi Kommana's role at CareerFoundry?

Ragadeepthi Kommana is listed as Data Analyst | Professional Certificate at CareerFoundry.

Where is Ragadeepthi Kommana based?

Ragadeepthi Kommana is based in Heilbronn, Baden-Württemberg, Germany while working with CareerFoundry.

What companies has Ragadeepthi Kommana worked for?

Ragadeepthi Kommana has worked for Careerfoundry, Volkshochschule Heilbronn, Accenture In India, Sutherland, and Sykes India.

Who are Ragadeepthi Kommana's colleagues at CareerFoundry?

Ragadeepthi Kommana's colleagues at CareerFoundry include Breanna Steward, Louise Phipps, Elizabeth Decker, Manju Martin, and Orry Katz.

How can I contact Ragadeepthi Kommana?

You can use AeroLeads to view verified contact signals for Ragadeepthi Kommana at CareerFoundry, including work email, phone, and LinkedIn data when available.

What schools did Ragadeepthi Kommana attend?

Ragadeepthi Kommana holds Data Analytics from Careerfoundry.

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