Raghav Murthy Email & Phone Number

San Diego, CA, US

Greater San Diego Area

Woodland Hills

• Assess business needs and provide consultative services regarding current system configurations. Analyze business requirements, needs, and objectives and map them to the SAP processes, solutions, and products being.
• Analyze various scenarios and assess the existing system to design interface functionality and integration solutions.
• Successfully coordinate efforts among vendors on required projects.
• Support, validate, and collaborate with development and testing teams to ensure business requirements are met.
• Provide production implementation support and effectively address any post-production issues.

Simi Valley, CA

• Managed budget and defined scope for bi-monthly releases for billing applications, including policy processing. Developed yearly release schedules to which all teams were to abide. Implemented all scoped projects in.
• Led weekly interdepartmental meetings to track statuses of various projects and to review individual scorecards to classify and prioritize the issues requiring immediate mitigation.
• Led change request meetings with solution design, development, and testing teams.
• Successfully coordinated technical discussions with policy processing application teams for major projects that required interfacing between billing and front-end systems.

Simi Valley, CA

• Led nine-person team responsible for designing solutions for payment-related data to interface with multiple applications and external vendors; designed solution to interface Billing Middleware system with SAP FS-CD..
• Successfully utilized mainframe experience to design interfaces.
• Collaborated and coordinated with development teams to implement changes.
• Effectively supported multiple testing phases and managed post-project implementation issues.

Los Angeles, CA

• Gathered business requirements and maintained accountability for offshore development. Core projects included Distinct Choice, Multi-Car, and New-Car. Compiled business documents, such as the Preliminary System Design.
• Served as point of contact for debugging and analyzing Affinity Functional Groups (AFG), which incorporated the Pseudo Batch System and the Investigative Report.
• Represented AFG during Defect Triage meetings and successfully managed all defects once the development cycle was completed.
• Effectively managed warranty defects post go-live.

Pasadena, CA

Los Angeles, CA

Los Angeles, CA

Chicago, IL

Richmond, VA