Raghav Murthy Email & Phone Number

San Diego, Ca, Us

Greater San Diego Area

Woodland Hills

Assess business needs and provide consultative services regarding current system configurations. Analyze business requirements, needs, and objectives and map them to the SAP processes, solutions, and products being implemented. Develop, scope, and estimate costs of technical solutions based on business requirements, which includes configuring/maintaining/enhancing SAP FS-CD modules and interfacing FS-CD with the insurance policy processing system through ALSB. Specialize in customizing SAP FS-CD for payments, returns, refunds, and clearing. Manage electronic banking interfaces (Lockbox, EDI, ACH, and credit card payments). Maintain thorough understanding of the integration between various FS-CD modules and overall business processes. Interact with ABAP developers to acquire technical specifications and debugging skills and to provide break fix solutions. Prepare Solution Design documents for new features, maintenance projects, and application errors. Key Accomplishments:• Analyze various scenarios and assess the existing system to design interface functionality and integration solutions.• Successfully coordinate efforts among vendors on required projects.• Support, validate, and collaborate with development and testing teams to ensure business requirements are met.• Provide production implementation support and effectively address any post-production issues.

Simi Valley, Ca

Managed budget and defined scope for bi-monthly releases for billing applications, including policy processing. Developed yearly release schedules to which all teams were to abide. Implemented all scoped projects in production for a given release and tracked/addressed any issues post implementation. Key Accomplishments:• Led weekly interdepartmental meetings to track statuses of various projects and to review individual scorecards to classify and prioritize the issues requiring immediate mitigation. • Led change request meetings with solution design, development, and testing teams. • Successfully coordinated technical discussions with policy processing application teams for major projects that required interfacing between billing and front-end systems.

Simi Valley, Ca

Led nine-person team responsible for designing solutions for payment-related data to interface with multiple applications and external vendors; designed solution to interface Billing Middleware system with SAP FS-CD. Created system requirement specifications documents to outline business needs with technical information.Key Accomplishments:• Successfully utilized mainframe experience to design interfaces.• Collaborated and coordinated with development teams to implement changes.• Effectively supported multiple testing phases and managed post-project implementation issues.

Los Angeles, Ca

Gathered business requirements and maintained accountability for offshore development. Core projects included Distinct Choice, Multi-Car, and New-Car. Compiled business documents, such as the Preliminary System Design, to inform offshore vendors of project expectations. Generated proposals for new system designs based on requirements reviews.Key Accomplishments:• Served as point of contact for debugging and analyzing Affinity Functional Groups (AFG), which incorporated the Pseudo Batch System and the Investigative Report.• Represented AFG during Defect Triage meetings and successfully managed all defects once the development cycle was completed.• Effectively managed warranty defects post go-live.

Pasadena, Ca

Los Angeles, Ca

Los Angeles, Ca

Chicago, Il

Richmond, Va