iBusiness Software leverages industry-wide experience and new technologies to optimize vital business functions. iBS is a child company of iBusiness Funding. • Monitor, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases. • Translate highly technical specifications into clear non-technical requirements. • Manage the set-up and configuration of systems. • Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms. • Assist with the design, implementation, and upgrades of information systems to meet the business and user needs. • Created and maintained AWS Workspaces for remote users. • Deployed and monitored Webroot and Trendmicro endpoints.

TRUGlobal is a Global IT Consulting and Professional Services company whose mission is to deliver the highest quality, leading-edge, and robust IT solutions that leverage the latest technologies and best of breed processes. • Installed and configured software and hardware. • Managed network servers and technology tools. • Set up accounts and workstations. • Monitored performance and maintained systems according to requirements. • Troubleshot issues and outages. • Ensured security through access controls, backups and firewalls. • Upgraded systems with new releases and models. • Developed expertise to train staff on new technologies. • Built technical documentation, manuals and IT policies. • Added Ubuntu 18.04 (Linux) computers to the Windows domain.

SPARSH Hospital is one of the best multi specialty hospitals in Bangalore.• Managed servers, workstations, computers, laptops, printers, switches and network applications. • Installed various Operating Systems like, Windows XP, 7, 8 and 10. Windows Server 2008, 2012 and 2016. • Maintained AD DS (Active Directory Domain Services). • Created AD and O365 accounts and managed roles. • Configured and managed a Fortigate firewall. • Monitored the hospital's network. • Ensured response times and resolution times for calls were within SLA guidelines. • Updated OS security and software patches to systems. • Configured wireless and data cards installed on laptops. • Conducted training classes for the end users in the use of hospital applications. • Managed the Hospital Information System (HINAI) and Picture Archiving and Communication System (Medesynapactics).

VST Shakti is a manufacturer of agricultural multipurpose power tillers and tractors in India. • Troubleshot all desktop level calls from users. • Installed multiple Microsoft Windows OS's. • Installed network printers. • Backed up and configured Microsoft Outlook 2013 and 2016. • Backed up and restore users profile and data (Veeam Backup). • Installed and troubleshot Microsoft Domain Controller. • Crimped and punched network cables (Cat 5 and Cat 6) and troubleshot network problems. • Configured Fortigate Access Points (AP). • Installed, managed, maintained and configured various type of services like DHCP, DNS, Active Directory, GPO, Remote Desktop, etc.

Infosys is a global leader in next-generation digital services and consulting. • Troubleshot all the daily Desktop level calls from the clients. • Installed Operating Systems (Windows XP, Windows 7, Windows Server 2003 and 2012 ). • Troubleshot of Windows OS, Outlook, MS Office and LAN networks. • Manage Domain environments through remote support (Team Viewer and Remote Desktop). • Installed and upgraded Microsoft SQL 2013 and other applications as needed. • Installed dot matrix, laser jet and desk jet printers on the network. • Installed device drivers (network, audio drivers, etc). • Installed and configured various antivirus products like Kaspersky, Norton, Symantec, etc.