Raghav Mohan Email & Phone Number

Managed a team of specialists and field personnel to design and execute multiple training and audit programs aimed at maintaining Kia’s exceptional performance at JD Power’s syndicated research studies

Toronto, Canada Area

Provided market research and consulting services to major automakers to help improve their customer satisfaction in both sales and service; helped a client achieve 75% jump in CSI industry rankings through a proprietary dealer-level coaching and review program.

Toronto, Canada Area

Course: Markets and Competitive Strategy• Planned and conducted discussion-based tutorial sessions to facilitate students to apply strategy and marketing concepts in simulated business cases.

Performed statistical analysis on consumer insights data for a major automotive client in USA; recommended nation-wide focus on two high-impact KPIs that would lead to higher customer satisfaction in both sales and service areas of the client's retail network.

Oakville, On

Researched the market of Heavy-Duty trucks and found opportunities to increase Ford’s diesel mix in these segments; diesel-mix analysis indicated that implementation will increase profits by $20M in the following year

Dearborn, Mi

• Worked on DPA integration systems to achieve variation compatibility in all functional and craftsmanship areas of vehicle design• Coordinated cross-functionally across teams in manufacturing, product development(PD), marketing and craftsmanship departments to resolve roadblocks

Bilaspur Area, India

• Performed an end-to-end analysis of the plant including steam turbines, boilers and condensers that generate about 1000 MW of power• Produced a report that detailed the plant's flow design and identified some key issues in its operations to the head of boiler operations; secured ‘A’ grade (highest) for the report

Jhanor, India

• Reported the detailed design of heat recovery boiler,gas turbines, condensers and cooling towers to supervisor; report selected for future training purposes• Assisted engineers at the mixing chamber area to control flow of gas and air for combustion

Master Of Business Administration (Mba), Brand Management

Activities and Societies: VP, Events of South Asian Business Association Member of Rotman Marketing Association (RMA) and Business Design.

Ms, Technical Entrepreneurship

Activities and Societies: •Pre-Seed Workshop: the pre-screening technologies workshop at Rochester involved local entrepreneurs.

B. Tech, Mechanical Engineering

Activities and Societies: • Design & fabrication of a blanking die set project: involved the application of design principles.