Raghu Murthy Email & Phone Number

Bothell, Wa, Us

Seasoned leader with a successful track record in software development, specializing in cloud computing, AWS, Alexa, and satellite networks. Proficient in orchestrating teams to deliver innovative solutions that leverage new technologies for optimal performance and innovation.In my current role , am leading teams to develop the network orchestration service at global scale, which offers APIs for customers to create their own virtual network on Satellite backbone network. My responsibilities include requirements gathering, stakeholder management, defining roadmap for my charter, strategic planning of phases and milestones, driving technical design by collaborating with principal engineers and developers, using agile methodologies.

Greater Seattle Area

I managed the technical strategy, roadmap, design, execution, and delivery for various programs in Amazon Devices. I have successfully delivered multiple programs features that have generated significant revenue, driven cost savings, increased customer satisfaction, and added competitive advantage for Amazon.As Sr. Technical Program Manager, I led projects and programs for Alexa Excellence with the primary focus on reducing developer friction and increasing developer productivity for 1500+ developers across Alexa ORG.Significant Achievements: Amazon Alexa :* Successfully drove and deployed a solution for managing and cataloging different capabilities supported by Alexa devices in one central place. This catalog is now responsible for sourcing 150+ capabilities for different back end services in smart home space.* Drove the program for reducing the overall developer set up time for testing capabilities from 15+ weeks to 15 minutes, which helped developers to rapidly prototype any solution across the Alexa domain.* Led latency reduction initiatives across the Alexa org by 10% in 2021 and 12% in 2022, contributing to a yearly revenue increase of $500M and cost reduction of $50M.* Established and led the API Bar Raiser program to build a streamlined API review process, established engineering best practices, resulting in a 75% improvement in API review cycles and a 30% reduction in overall defects.

As Technical Program Director for Professional Services, I managed and led a team of 15 engineers driving strategic programs focused on building and delivering data centers, network infrastructures, implementing Policy and Charging solutions to manage network bandwidth monetization for Tier 1, 2, and 3 Telecom Carriers including AT&T, Verizon Wireless, US Cellular, Tracfone, Cricket Wireless, and ViaSat. As Technical Program Director, my responsibilities included:* Program management, technology governance and delivery of Policy and charging solutions for major Telecom providers.* Developing deployment strategies for migrating systems and data to cloud based infrastructures leveraging on new and emerging technologies to reduce overall TCO.* Leading multiple cross functional teams towards a strategic business goal by coordinating project tasks, aligning objectives.* Data governance involving customer and transactional data security, protection, disaster recovery, risk analysis, data retention and growth analysis.* Managing Conflict/Issues across all programs, teams by coming up with strategies, risk analysis, and solutions with acceptance across the board. * Playing a key role in providing insight to service providers on the path to transform their network infrastructure from legacy BSS/OSS networks to digital networks/operations platforms to support 5G roll out strategies.* Responsible for identifying business opportunities and expansion across various customer domains.Key Achievements • Spearheaded the program to migrate policy and charging solutions hosted on native hardware for Tier 1 telecom carrier to AWS cloud. The program resulted in TCO savings of 30% year over year with pay as you go model. • Led the program to set up two data centers from procurement of hardware to go live for hosting Policy and charging solutions to supported subscriber growth for next 4 years and network expansion initiatives on 4G technologies.

Having around 7+ years of Technical program management and have delivered server successful programs including high speed internet over the air, Turn key solutions for launching new services (like VoLte), implementing new business process transformation for largest T3 carrier in US.My core responsibilities include:* Manage and drive programs technically, controlling budget and scope, managing stakeholder expectations and being a customer advocate with strong focus on requirements and meeting business goals.* Interfacing with Product management and Engineering teams to collaborate and build solutions meeting customer business objectives and to be deployed on customer networks. * Manage and provide level 3 (highest level) technical support for all customer operations and solutions.* Transform software development, deployment and delivery process from water fall to DEV-OPS model based on CI/CD processes.* Implementing data analytics and machine learning for reducing churn and detecting anomalies, increasing systems reliability and self aware intelligence.

• Responsible for managing several OSS/BSS projects for enabling services delivered to different Telecom Carriers across the globe.• Managed and implemented several projects in areas of Mediation, Billing, Rating, Fraud management, Credit control, Account receivables/ payable, from inception to services launch.

Worked as an Implementation lead and head of special projects team for implementation of Fraud management system, IVR, Call center management, Billing automation, Rating statistics Gathering system.Responsible for * LHS BSCS Billing system migration to latest version 6.x * Credit control and monitoring * POS / Payment Gateway integration to Account receivables* Implementation of Zone based rating * Implementation of IN and Prepaid network and products launch

Master Of Science - Ms, Computer Systems Networking And Telecommunications, A

Masters Degree with specialization in Project management, Computer systems Networking, Inter networking technologies

Bachelor Of Engineering - Be, Electronics And Communication