Richard Anthony H. Alejandro Email & Phone Number

National Capital Region, Philippines

• Evolution Microservices - Leads, develops and implements a Java based microservices system to replace an existing gateway application that is being used for various financial transactions catering to different channels within the organization.• Teller for Signature (T4S)Leads and supports the T4S application for the BAU (business as usual) continuity, fix reported bugs and handle customizations requested by client.

National Capital Region, Philippines

• T4S Enhancements o Second Approver – Implemented a second approver override during a transaction if transaction limit exceeds an amount defined in the system. o UM (Universal Machine) – Integrated T4S to use a magnetic stripe reader for passbook transactions o QMS (Queue Management System) – Implemented a queue management system that will allow a user to pull transaction from a queuing system. o Granularization – Implemented a security setting to only allow access to specific features defined based on their user profile. o Automatic Transaction Description – Implemented a feature to auto populate transaction description based on a pre-defined format so that this will no longer be manually entered by the user. o T4S TLS Framework Upgrade – Upgraded the framework of T4S from version 4 to 4.7.2 which is needed to update the TLS version from 1.0 to 1.2 for the clients compliance.

Ncr - National Capital Region, Philippines

• Teller Assist Unit (TAU) - Integrated T4S with the GloryRBG100 cash dispenser machine to increase the efficiency of cash dispensing, receiving and daily reconciliation of cash balance.• T4S V15 Upgrade - Retrofitted and migrated all customizations for the version upgrade of the client from T4S v10 to v15.

Ncr - National Capital Region, Philippines

• Developed Custom Suitelets - Developed different custom suitelets that were used by the CS department to track issues in NSCorp.• Developed Custom Forms - Developed different custom forms catering to the requirements of the customers that are used for evaluation, tracking and survey response.• Audit Report Request Tool - Enhanced the Audit Report Request Tool used by the IT Compliance team that sends out reports requested by NetSuite customers.• Case To Issue Redesign - Redesigned the tool to track Cases and Issues and established a one-to-one relationship vs one-to-many relationship between Cases and Issues.• NSCorp NetSuite Customizations - Developed multiple request customizations from different departments which utilized all of the NetSuite functionalities from adding fields, forms, custom records, saved searches, import/export, suitescript etc.

Ncr - National Capital Region, Philippines

• i-EAGLE Customer Portal Enhancements - Developed multiple enhancements to the web portal based on customer needs which improved the customer experience and catered to the needs of the clients when doing multiple transactions online.• Online Selling - Developed a web portal used to sell policies to potential customers by generating, validating, and paying for approved proposals online.• SUKI DIARIES: Manual Approval of Registration - Developed an intranet-based module that validated and approved pending online registrations in the event that the information supplied online did not match the records.

Ncr - National Capital Region, Philippines

• Annual Members Meeting Client - Developed an SSIS package which updated the customer data extraction from UNIX to MS SQL Server.• i-EAGLE Customer Portal (Web Policy Servicing) - Developed a web-based portal which allowed policyholders to view their policies online, send messages and inform the customers about the latest announcements.

Ncr - National Capital Region, Philippines

• Windows Live@EDU - Managed the Live@EDU account for DepEd by providing email accounts for teachers, staff and students; and provided technical support in handling issues within the system.Technology: ASP. Net, C# .Net

Bachelor Of Science (Bs), Information Communication Technology Management (It)

Activities and Societies: La Salle Athletics League (LSAL), La Salle Computer Society (LSCS), MooMedia

Education record