Rahil Patel
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Rahil Patel Email & Phone Number

IT Senior Service Desk Specialist at First National Financial LP
Location: Toronto, Ontario, Canada 7 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
First National Financial LP
Role
IT Senior Service Desk Specialist
Location
Toronto, Ontario, Canada
Company size
1546 employees

Who is Rahil Patel? Overview

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Quick answer

Rahil Patel is listed as IT Senior Service Desk Specialist at First National Financial LP, a company with 1546 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Rahil Patel.

Rahil Patel previously worked as IT Service Desk Specialist at First National Financial Lp and Service Desk Analyst at Cognizant. Rahil Patel holds Certification, Google It Support from Coursera.

Company email context

Email format at First National Financial LP

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First National Financial LP

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Profile bio

About Rahil Patel

- Enthusiastic and knowledgeable technical support professional with experience of assisting customers with various hardware and software related issues. Provided in-depth technical support to customers, solving most of the issues without escalating to higher level.- Recently completed Google IT support Professional Certificate - a hands on IT support program that covers troubleshooting, customer service, networking, operating systems, system administration and security.- I finished my studies from conestoga College in applied network infrastructure and system administration. In this course I learned about networking concepts and I am well-versed in Domain Controllers as well as the various roles and features of Windows Server 2016 and 2019. I've also created and managed on-premise Exchange Servers, IIS Servers, MS SQL Servers, and Linux machines.Passionate about learning new things with an attitude of gaining in depth knowledge. An individual with analytical problem-solving skills.

Current workplace

Rahil Patel's current company

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First National Financial LP
First National Financial Lp
IT Senior Service Desk Specialist
Toronto, ON, CA
Website
firstnational.ca
Employees
1546
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Company profile
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7 roles

Rahil Patel work experience

A career timeline built from the work history available for this profile.

Service Desk Analyst

Cognizant
Jun 2023 - Aug 2023

Customer Service Representative/ Personal Shopper

Zehrs Markets

Cambridge, Ontario, Canada

  • In-store shopping - selecting quality products.
  • Provided primary customer support to internal and external customers in challenging environment.
  • Work with co-workers in fast-paced and occasionally stressful atmosphere to ensure customer satisfaction and pleasant work environment.
  • Gained experience with high demands of multitasking, mindfulness and teamwork.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
Apr 2020 - Dec 2020

It Helpdesk Technician

Niit Ltd.

Ahmedabad, Gujarat, India

  • Provided technical support to 200+ on site users and remote users (phone and email support), leveraging broad-based expertise to manage problem identification, diagnosis and resolution.
  • Successfully installed new physical Windows Server 2012 (Domain Controller) and installed 50 + clients using imaging system.
  • Manage and support all user's profile using Windows Active Directory service, Office365 (Including Exchange services) and NTFS share permissions.
  • Securely wiped data from the laptop for reuse, backup user's data, Image new machine with Window 7/8.1/10 Enterprise.
  • Offered friendly and efficient service to all customers, managed challenging situations with ease.
Jun 2018 - Apr 2019

Junior It Support(Internship)

Infotech

Ahmedabad, Gujarat, India

  • Set up new configurations for computers including OS image deployment Install, configure and upgrade software applications
  • Troubleshoot and resolve software applications and OS related problems
  • Support for Wireless connectivity, resolving performance issues, providing device connectivity and “value add” consultation for short “how to questions”
  • Supporting customers on issues with Peripherals, and BYOD devices
  • Provide information on IT/Client products and services
Dec 2017 - May 2018
Team & coworkers

Colleagues at First National Financial LP

Other employees you can reach at firstnational.ca. View company contacts for 1546 employees →

SA Syed Abbas Syed Abbas Colleague at First National Financial LpToronto, Ontario, Canada, Canada View → NA Natasha Alli Natasha Alli Colleague at First National Financial LpGreater Toronto Area, Canada, Canada View → SL Stephanie Leung Stephanie Leung Colleague at First National Financial LpCoquitlam, British Columbia, Canada, Canada View → DJ Damir Jesic Damir Jesic Colleague at First National Financial LpCalgary, Alberta, Canada, Canada View → KJ Kim Johnstone Kim Johnstone Colleague at First National Financial LpMission, British Columbia, Canada, Canada View → CR Cindy Rendon Cindy Rendon Colleague at First National Financial LpGreater Toronto Area, Canada, Canada View → ND Neda Davanlou Neda Davanlou Colleague at First National Financial LpCanada, Canada View → CM Carina Meyer Carina Meyer Colleague at First National Financial LpBurlington, Ontario, Canada, Canada View → DS Diana Sterian Diana Sterian Colleague at First National Financial LpVaudreuil-Dorion, Quebec, Canada, Canada View → AB Amanpreet Bal Amanpreet Bal Colleague at First National Financial LpCalgary, Alberta, Canada, Canada View →
3 education records

Rahil Patel education

Certification, Google It Support

Coursera

Graduate Certification, Applied Network Infrastructure And System Administration, 3.78 Gpa

Conestoga College
FAQ

Frequently asked questions about Rahil Patel

Quick answers generated from the profile data available on this page.

What company does Rahil Patel work for?

Rahil Patel works for First National Financial LP.

What is Rahil Patel's role at First National Financial LP?

Rahil Patel is listed as IT Senior Service Desk Specialist at First National Financial LP.

Where is Rahil Patel based?

Rahil Patel is based in Toronto, Ontario, Canada while working with First National Financial LP.

What companies has Rahil Patel worked for?

Rahil Patel has worked for First National Financial Lp, Cognizant, Kellyconnect | Contact Center Solutions, Zehrs Markets, and Niit Ltd..

Who are Rahil Patel's colleagues at First National Financial LP?

Rahil Patel's colleagues at First National Financial LP include Syed Abbas, Natasha Alli, Stephanie Leung, Damir Jesic, and Kim Johnstone.

How can I contact Rahil Patel?

You can use AeroLeads to view verified contact signals for Rahil Patel at First National Financial LP, including work email, phone, and LinkedIn data when available.

What schools did Rahil Patel attend?

Rahil Patel holds Certification, Google It Support from Coursera.

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