At NewDay, our team prioritizes exceptional customer service, a commitment that I embrace wholeheartedly as a Complaints Coordinator. Leveraging organizational skills honed from my time as a Digital Coordinator, my focus is on first-contact resolutions that ensure customer contentment and loyalty.My educational background from Craven College in mechanics informs my systematic approach to problem-solving. Through a combination of resilience, adaptability, and a passion for motor vehicles, we foster strong stakeholder relationships and contribute to our collective success at NewDay.