• Coordinate with IT Network Services for all software upgrades/patches and escalated/resolved equipment issues• Handle administrative tasks including preparation of PowerPoint presentations data entry and analysis of web site development and collation of marketing materials and presentations• Provide assistance with event planning and supervision of undergraduate student workers• Facilitate projects and short-term college project teams• Assist with faculty research projects and literature searches

• Planned, designed & Implemented of network solution comprised Routers, L2/L3 Switches and firewalls•Planed, designed, and manage all LAN/WAN projects. Coordinated integrated network operation efforts, IT planning, security, and other technical areas• Performed installation, configuration, maintenance, and troubleshooting of customer managed hardware, software, and peripheral devices.• Deployed managed LAN, WAN, including routers, switches, firewalls, and other hardware.• Configured Network Protocols and services I.e. Static and Dynamic Routing Protocols such as RIP, EIGRP, OSPF, IS-IS, MP LS, VLAN, AC L, Spanning Tree, BFD, L3 Packet transport Network and LTE• Created Low Level and High-Level design documents in accordance with customer requirements.

• Led the team in providing support on products from Huawei Networks and CISCO IP, MPLS, VPN, Metro Ethernet, and Broadband technologies• Provided comprehensive online Technical support for LAN and WAN nationwide for installation and configuration.• 24/7 on-call technical level 2 support • Coordinated and correspond with vendors for project implementation

• Monitor and troubleshooting the alarm on NMS• International Traffic Control Management system monitor• Fiber optic connectivity and testing • Ethernet Cabling connectivity and end to end testing