As an IT Project Manager consultant, I am currently overseeing projects focused on: Infrastructure Migration – leading the transition of legacy systems to modern platforms. New Hardware & Software Setup – establishing a comprehensive IT infrastructure, including software licensing, network equipment, and cloud enablement.

As a Senior IT Technical Project Manager at CGI Inc. from October 2021 to November 2023, I spearheaded various projects across different clients, including Bank of Montreal (BMO) from May 2023 to July 2023 and Canadian Imperial Bank of Commerce (CIBC) from January 2023 to April 2023. During my tenure, I also worked with LinkedIn from August 2022 to December 2022.At BMO, I managed a 15-member B2C operations team, ensuring compliance with Quebec Government’s Bill 96 language requirements within a tight three-month timeframe. Additionally, at CIBC, I successfully oversaw the upgrade of the IBM Security Verify Governance system, significantly enhancing user experience for 50,000 employees. During my time at LinkedIn, I focused on optimizing platform performance and user engagement through various projects.I implemented agile methodologies across all projects, leading to increased productivity and improved outcomes. Moreover, I efficiently managed project budgets, accurately allocating resources to ensure optimal results within budgeted amounts. My role also involved providing continuous technical support to my teams, promptly addressing access requests and challenges to minimize downtime and enhance efficiency.Regular reporting of project progress to PMO and senior management was a crucial aspect of my responsibilities. I utilized PowerPoint presentations to communicate clear deliverables, dependencies, milestones, risks, and issues.In addition to my work at BMO, CIBC, and LinkedIn, I also collaborated with Bank of Nova Scotia (BNS) from October 2021 to December 2022. During this time, I successfully delivered multiple projects and major initiatives, including LDAP, EDRR, and Domain updates, totaling $1.5M. My responsibilities included managing the full project lifecycle, aligning program objectives with strategic goals, and orchestrating vendor management activities to ensure seamless project execution.

During my tenure as a Project Manager at Sanofi Pasteur from February 2021 to September 2021, I orchestrated the implementation of a $5 million application called "Paperless Validation." This endeavor aimed to enhance collaboration among teams and ensure project success through effective governance reports.To facilitate seamless collaboration, I developed GeodIS and MS Teams workspaces, fostering communication and coordination among team members. Additionally, I organized biweekly meetings with vendors to track project progress and address any potential roadblocks promptly.One of the significant achievements during this project was the reduction of project delivery time by 25% through the implementation of streamlined communication channels. By optimizing communication processes, we ensured swift decision-making and progress tracking, ultimately contributing to project efficiency.Furthermore, I devised and implemented a robust risk mitigation strategy, resulting in a 30% decrease in project-related issues. Proactively identifying and addressing potential risks allowed us to navigate challenges effectively, maintaining project momentum and quality.Overall, my role as a Project Manager at Sanofi Pasteur involved not only overseeing project implementation but also actively strategizing to optimize processes, mitigate risks, and foster effective collaboration, ultimately ensuring successful project outcomes.

Project Manager - IT Planning & Solutions.Project Manager - IT Transformation Projects.Project Manager - Lead IT Governance.Project Manager - Manager IT Telecom Applications - production fixes, Change Requests.As a Program Manager at Mobily Telecom from February 2013 to July 2020, I oversaw the entire Software Development Life Cycle (SDLC) for various Telecom applications. My responsibilities included directing Agile project management methodologies, particularly Scrum, and incorporating the Kanban workflow model to ensure efficient project execution.In addition to managing the technical aspects of projects, I also handled Statements of Work (SOW), managed RFPs and RFQs, and monitored the financial aspects to ensure projects stayed within budgetary constraints.Facilitating effective communication and collaboration was integral to my role. I coordinated weekly project meetings, facilitated defect triage sessions, and worked closely with QA teams to plan User Acceptance Testing (UAT), ensuring the smooth progression of projects.One of my key contributions was implementing a continuous improvement process, which resulted in a notable 15% increase in team productivity. By identifying areas for enhancement and implementing appropriate measures, we were able to optimize workflows and deliver projects more efficiently.Furthermore, I successfully negotiated vendor contracts, achieving a significant 10% cost reduction in technology services. This not only contributed to cost savings but also ensured the optimal utilization of resources.Overall, my tenure as a Program Manager at Mobily Telecom involved overseeing projects from conception to completion, implementing best practices to enhance productivity, and effectively managing financial aspects to ensure project success and cost efficiency.

Managed IT Infrastructure Projects, Viz: Migrations and Upgrades

During my tenure as a Program Manager at Mobily Telecom from February 2013 to July 2020, I held a pivotal role in overseeing the entire Software Development Life Cycle (SDLC) for various Telecom applications. My leadership extended to directing Agile project management methodologies, with a focus on Scrum, and integrating the Kanban workflow model to streamline project execution.Beyond technical oversight, I managed critical aspects such as Statements of Work (SOW), RFPs, and RFQs, while also maintaining vigilant control over project finances to ensure adherence to budgetary constraints.Effective communication and collaboration were central to my responsibilities. I orchestrated weekly project meetings, facilitated defect triage sessions, and collaborated closely with QA teams to strategize User Acceptance Testing (UAT) plans, thus ensuring the seamless progression of projects.A significant contribution during my tenure was the implementation of a continuous improvement process, which yielded a notable 15% increase in team productivity. Through meticulous assessment and targeted interventions, we optimized workflows, resulting in more efficient project delivery.Moreover, I leveraged negotiation skills to successfully secure vendor contracts, achieving a commendable 10% reduction in technology services costs. This not only bolstered cost savings but also optimized resource utilization.

Performed Business Planning and Feasibility StudyCoordinated in the development of RFP & Vendor negotiationsResponsible for working in the project team and manage daily project management activities supporting the project managerResponsible for a communication plan, minutes of a meeting, follow-up meeting, reporting project status

Application testing for wireless devices.

Managed issuance of IT infrastructure to ExxonMobil users across Canada, part of a 5 member Infrastructure Team; ensuring strict ITIL compliance. Prepared reports in BMC Remedy using SQL Queries and trained colleagues for the same activity.

Instrumental in translating Advanced Information technologies into business value for British Petroleum (BP) users across globe through competent & reliable technical support.Utilized Remedy Ticketing Tool and Citrix Client to resolve problems pertaining to Windows XP/2000 Professional/NT 4.0, MS Outlook 2003 with understanding of MS Exchange Server, MS Office, MS Net Meeting, iRAS 4.0 (Virtual Private Network), Internet Explorer, Lotus Notes, Sametime, iPass, iLink, Account Activations in Active Directory and Enrole.Developed and maintained current knowledge of operating systems, networks and applications; evolved a set of products and services to provide world-class support to BP users.Used available resources and tools to provide high quality technical support over the phone and via email while managing a workload of escalations from various internal and external sources.Documented work using an Internal Case/Issue Management System in accordance with predefined procedures.