Rahman Shareef Email and Phone Number

Create new Microsoft SQL Server instances and configure them.Assists in the selection of a database management system and the maintenance of database performance.Participate in continuous process improvement.Download and install SQL Server service packs and updates.Configure and maintain SQL Security controls.Manage database backup and recovery, as well as disaster recovery planning, in coordination with the IT manager and System EngineerCreate, change, and improve SQL Server Agent tasks and maintenance plans.Proactively monitor SQL Server maintenance tasks, troubleshoot failed processes, and address issues as soon as possible.Troubleshoot application sluggishness and poor performance.Create documentation and training for routine database administration activities, as well as train server operations employees on them.

Job Description: Process Technical Executive in EarthLink Dialup process which is about handling inbound calls from U.S.A for troubleshooting. Handled Issues like: Network/Internet connectivity issues, Basic "how to" questions and workstation troubleshooting.

Job Description: Process Executive in Human Resources - Operations for a Hong Kong based process, which is about handling the employee database. Handled queues like: New Hire, Contract Expiry and Extension Monitoring, Employment, Reference Check, Internal Advertising, Work Permit Monitoring, Probation Due Monitoring, Certificate of Service, Outside Employment and Directorship Monitoring & Bank Accounts.