Rahul . Email & Phone Number

Kingston, Ontario, Canada

Kingston, Ontario, Canada

Doha, Qatar

• Handling the guests and helping the team with the events (birthdays, team building, etc)• Providing excellent customer service to the guests• Maintaining good relations with the staff and guests• Helping the guests with their queries• Preparing and maintaining operations documents and reports• Handling guest complaints or concerns

Manali, Himachal Pradesh, India

• Accountable for monitoring the work of staff members including receptionists, kitchen staff, maids, office employees etc. and setting clear objectives• Handling budgets/expenses, interpreting financial information and supervising sales & profits • Monitoring employee performance & executing regular assessments to improve customer service and planning, delegating responsibilities to achieve the most efficient operating model• Interacting with customers and greeting them, addressing their complaints, resolving issues, offering information and much more• Overseeing maintenance issues, shortages in staff or equipment, renovations etc. and coordinating with external parties like suppliers, travel agencies, event & conference planners etc.• Inspecting facilities at regular intervals & complying with health and safety standards• Providing training to staff members and maintaining statistical & financial records• Promoting & marketing business

Bir, Himachal Pradesh

• Oversaw personnel including receptionists, kitchen staff & office employees• Collected payments and maintained records of budget, funds & expenses• Accountable for greeting & registering guests upon arrival• Conducted activities & delegated responsibilities to employees to ensure productivity• Provided training and monitored staff members• Managed customer complaints & queries

Bir, Himachal Pradesh

• Provided assistance in front desk operations & daily accounting• Managed guest relations and organized events for guests