✪ Successfully managed a portfolio of global high-profile clients, consistently exceeding client expectations and maintaining a 95% client satisfaction rating.✪ Spearheaded the development and execution of digital marketing strategies, driving a 100% increase in client revenue, surpassing quarterly targets for 2 years.✪ Led a cross-functional team of more than 10 digital marketing experts, fostering collaboration and maximising individual strengths to deliver exceptional client results.✪ Designed and implemented end-to-end marketing automation workflows, resulting in a 60% reduction in manual tasks and increasing overall operational efficiency.✪ Developed and executed data-driven customer segmentation strategies, resulting in a 30% improvement in email open rates and a 25% increase in click-through rates.✪ Led the creation of compelling digital content, including email campaigns, landing pages, and social media posts, resulting in a 20% increase in website conversions and a 100% increase in engagement rates.

Oversaw electrical installation work onboard ships, managed deployment and distribution of labour forvarious jobs. I reviewed progress and reported status tothe Director (Operations). I also aided in processing thework-done certification of various jobs for billing.