Business Development & Prospecting: Initiated and developed new business opportunities through strategic prospecting and lead generation.Sales Continuum: Guided prospects through the entire sales process, including conducting on-site audits, creating detailed proposals, quotes, and pitches.Stakeholder Engagement: Presented proposals and pitches to senior stakeholders, effectively communicating value and securing buy-in.Onboarding & Implementation: Managed onboarding and installation processes upon winning the business, ensuring a smooth transition and successful implementation.Client Account Management: Maintained and nurtured client relationships through regular monthly calls, providing ongoing support and managing accounts to ensure client satisfaction and retention.

Converted Leads: Successfully transformed both proactive and reactive leads into confirmed bookings through meticulous follow-up and communication from proposal creation to final reservation.Event Management: Organized and executed the team’s inaugural Conversion Day with a "Monopoly" theme, resulting in AUD $243,244 in confirmed revenue across three events.Budget Achievement: Contributed to the G, C & E team’s success by exceeding the overall catering budget by 8% in 2018 and 19% in 2019, and surpassing the Groups Revenue budget by 7% in 2019.Reporting and Analysis: Compiled and analyzed weekly and fortnightly catering sales reports to ensure alignment with budgetary goals.Business Development: Enhanced the client base and business development through active networking at travel fairs, trade shows, and industry events, and collaborated with the sales and business development team to implement strategies across market segments.Team Management: Provided regular support and management of team responsibilities during the absence of the Groups, Conference, and Events Manager, including monitoring workloads and offering associate support.Committee Involvement: Acted as Executive Office Representative for the OH&S committee and co-founded the Pan Pacific Community committee, focusing on CSR initiatives within the Pan Pacific brand.

Became a Team Leader after mastering the SOS and SOP's of Event operations. Predominantly worked as an event host, managing a team of 15 to 20 associates. Making sure the event runs smoothly and catering to the clients needs was my number one goal. Internally, making sure staff enough staff was on the roster for a particular event to helping the other outlets of the Hotel run effectively and efficiently.

Worked and experienced all 4 departments of Food & Beverage (Events, Breakfast, Dinner and In Room Dining). Was mainly part of the Events and Banquets team that was run under the Food & Beverage manager. Making sure I completely learned and mastered all aspects of all front of house operations. Time to time I also helped and filled in to the Concierge and Front Office team.

Coach for 2.5 to 6 year old children in a range of 10 different sports. RSGK is Australia's largest multi-sports program for pre-schoolers that help them develop their hand, eye coordination and gross motor skills. I lead 45 minute classes that has up to a maximum of 12 children, honing their skills and capabilities.

Marketing Eye is a leading small to medium sized business marketing firm in Australia and the US. Marketing Eye helps small businesses that are geared for high growth by providing an outsourced marketing manager and team (graphic design, branding, web development, social media, public relations and direct marketing specialists) to run their entire marketing programs. As an intern at Marketing Eye, I have developed business strategies from start to finish for a few new clients, reach their market potential. I have used Google Adwords to look for keywords for clients to increase their SEO. I have worked on different aspects of social media to increase brand awareness and strengthen the clients brand image.

Intern/trainee in the Marketing Dept.Worked under the Brand “AXE” body spray.Carried out market research for Unilever products through surveys and questionnaires done by a random sample Watched over competitors demand and supply through outbound researching

Worked in the credit card authorisation dept. logging fraudulent activity as merchants called it into HSBC.Also worked in the call centre as a customer representative for online banking inquiries and products available at HSBC