Data Architecture: Responsible for data infrastructure and capture of relevant real estate related and headcount data to enable effective delivery of annual strategy. Lead Integration of existing analytics delivery to a modern state-of-the-art analytics delivery.Company wide Headcount and RSF Analysis: Strategize and Manage Company wide Headcount Analysis and Reporting, Create Workplace Strategy Analysis to enable effective communication and decision-making to the Executive Committee of the bank. Enable robust procedures to track location exits, new locations, change in rentable square footage (RSF), among others.Recurring/Adhoc Analytical Packages: Prepare and execute scheduled and unscheduled strategic analytical packages for Board Presentations. Location Analysis: Enable Transaction Management and Project Management on headcount strategies for identified/requested locations, including refresh and validation of existing strategy with applicable lines of businesses. Focus on Organization's Workplace Strategy: Enable internal procedures to track, maintain, analyze and infer key inputs to the workplace strategy for the entire organization. Provide feedback and updates to business point of contact's and regularly refresh Workplace Strategy to help achieve end-state, long-term organizational goals.

Global Engagements: Responsible for managing Global Projects/Engagements. Strategic Consulting: Consulting, including process improvement/process streamlining and standardization.Quality Awards: Helped BNY Mellon India win ASQ's International Team Excellence Award and also Golden Peacock National Quality Award.Six Sigma/Lean/Project Management: Use Six Sigma, Lean and Project Management practices to drive short/long term projects globally for the bank.Special Initiatives: Help the organization drive special initiatives such as Process Diagnostics, amongst others.Big Data/Analytics: Lead/Drive Big Data/Analytics projects for several functions/businesses of the bank.

Responsible for driving Six Sigma across the organization. Have a team of Black Belts and Programmers reporting into me who are responsible to bring change in the organization.

As a part of Process Excellence team, drive process improvements using Six Sigma DMAIC methodology and Lean techniques. Drive standardization practices to maintain process hygiene factors intact. Connect to customers on a regular basis to identify key expectations and accordingly take necessary actions to fulfill them thus ensuring effective NPS scores. Drive continuous small improvements in the form of Pragati and Kaizen events. Conduct internal ISO audits to ensure adherence to Quality and ISO standards. Handled various accounts in Technical Helpdesk, Customer Service Horizontal, Backoffice and Voice including technical processes, Energy and Utilities, Telecom, Pharmaceutical, Credit Cards, Airlines and Collections.

Six Sigma Black Belt from SSMI (Six Sigma Management Institute)Certified ISO internal auditorMentoring Lean/Six Sigma projects within the organizationIdentifying process improvement areas and driving changeCarrying out various quality and standardization initiatives within the organization

Team Leader @ Delta Airlines. Taking care of Operations for Baggage Service Center.

Associate @ Delta Airlines