 Certified SugarCRM, MS Dynamics 365 and SuiteCRM Developer and Administrator SugarCRM :- MySQL • MSSQL • Python • PHP • Data Migration • Integration • Training MS Dynamic 365 :- Functional Consultant • Administration • Development • Customisation • Plugins • Power Apps • flow • Twilio :- Flex • Analytics  End to end CRM Implementation and development. Provide user and admin training, support UAT, create documentation, and handle debugging and fixes. • Additionally, manage automation, workflow improvements, enhancements, and version upgrades.In my role, I actively engage with cross-functional teams to ensure software requirements are in sync with our business goals. I also contribute to a culture of collaboration by participating in code reviews and offering constructive feedback to my peers. In specific projects, I have developed security and Two-Factor Authentication (2FA) plugins to enhance data security. I've also taken charge of Twilio's Programmable Omni-Channel Communications Application, optimising it for seamless, multi-channel communication. My efforts to fortify authentication are evident through the implementation of LDAP and an authentication system, which significantly bolsters our organization-wide security

 Data Analytics :- Apache Zeppelin • SQL Query and Script • Custom Report • Dashboard • Management Reporting • Data pipeline Database Engineer :- DBA Certification • Query Optimisation • Installation • Recovery • Master/SlaveGenerate custom Analytics reports for management and business users using various tools and custom query from different source of datasets and data warehouse. Create, Manage, Administrate Prod Databases on Cloud

I orchestrated the planning, design, and architecture of intricate platforms tailored to the specific needs of government and private clients using SugarCRM. I also implemented advanced database optimization techniques like indexing and query optimization to boost performance and minimize downtime, ensuring smooth application operation. Additionally, I oversaw and maintained complex AWS cloud infrastructure for multiple clients, focusing on optimal performance, security, and scalability. Automation solutions were a key part of my role, streamlining applications and optimizing data flow, which greatly improved system performance and efficiency. I also established and managed a robust data warehouse, optimizing vast datasets for efficient retrieval and analysis, facilitating data-driven decision-making processes. Furthermore, I deployed ticketing systems for government organizations, improving their operational efficiency and support services. Leading the migration of legacy databases to modern Relational Database Management Systems (RDBMS) was another notable responsibility, ensuring data integrity, security, and compliance with industry standards. Rigorous testing, debugging, and performance tuning activities were part of my efforts to guarantee the reliability and efficiency of deployed applications and systems.I am proud to mention that I received the Employee of the Year Award, recognizing my exceptional contributions and dedication to the organization's success. I also developed an innovative algorithm to optimize cache folders and enhance application performance, which significantly reduced the cache folder size while substantially improving the overall application's performance.

In my role, I've been instrumental in conceptualizing and implementing tailored features in SugarCRM, aligning them with intricate business requirements. This involved creating plugins to optimize complex processes and performing data migration tasks using Talend integration tools, drawing on my expertise in data modeling. I collaborated closely with cross-functional teams to design effective software solutions and conducted thorough testing and debugging procedures to ensure seamless integration. Engaging in code reviews, I provided constructive feedback, enhancing code quality. I diligently documented technical specifications and stayed committed to continuous learning, keeping up with emerging technologies and best practices in software engineering to deliver innovative and robust CRM solutions.