Work as part of Leadership team & responsible to conceive new growth initiatives, create business plans and drive them to unlock growth potential of Al Circle. Head two business AL Circle Media & AL Circle Marketplace (E commerce) with following focusAs Growth Head I am dedicated to propelling our company's success through strategic initiatives. With a data-driven approach, I've achieved a remarkable 25% month-on-month growth in website users and boosted user acquisition by 150% with a 200% increase in monetization for our E-commerce platform. By optimizing campaigns and spearheading product development, I've slashed our Customer Acquisition Cost by 12% and secured key clients for our B2B platform, Web Shop. Collaborating cross-functionally, I've doubled user engagement and transaction rates, while improving retention by 35% through targeted analysis. In this role, I thrive on challenges, leveraging my innovative thinking to surpass growth targets in a dynamic environment.

At Maruti Suzuki, I was the driving force behind sales and marketing strategies, responsible for orchestrating innovative campaigns that consistently exceeded growth targets. Managing the operations, P&L, and marketing for a network of 16 partners and over 600 employees, I led digital transformations that enhanced service efficiency and market reach, notably integrating CRM systems for streamlined pick-up and drop services. My role involved devising pricing strategies and incentives to significantly boost dealer profits annually. I also played a pivotal role in elevating customer satisfaction by optimizing delivery processes and addressing their concerns effectively. Furthermore, I spearheaded strategic expansions, introducing rural outlets and pioneering the "Service on Wheels" concept to expand our service footprint. Establishing impactful relationships with key clients, I delivered tailored business solutions that added substantial value to their operations.

• Managed the operations of Mobility as a service to Delhi Transport corporation by leading a team of 100+ technicians and 10 Service advisors. Liaised and coordinated documentation of contractual payments of value greater than 10 crores in Annual Maintenance contracts & reimbursements of accidental damages• Drove root cause analysis and implemented in-house repair SOPs oh high failure components (alternator, Tyres) to reduce the operational cost per km by 60lacs/annum within my territory/depot• Developed and Implemented tyre maintenance & warranty SOPs to reduce tyre cost by 37.20 lakhs/annum

• Managed Aftermarket sales across 64 retail, and 50 key accounts responsible for generating annual sales of around 120 Cr• Identified new business avenues for business development, generated leads & provided customised solutions to convert 4 fleets as exclusive accounts• Executed market entry strategy & customer interaction program for Tubeless Tyres in Heavy Commercial vehicles• Conducted pre-launch application and product research of 295/80R22.5 JUL1 under a cross-functional project