Rahul Mathur Email & Phone Number

Noida, Up, In

Ghaziabad, Uttar Pradesh, India

Delhi, India

Successfully led a high-performing team to achieve operational excellence and exceptional customer satisfaction. My responsibilities included overseeing daily operations, managing inventory and budgets, implementing marketing strategies, and ensuring compliance with health and safety regulations. I played a key role in staff recruitment, training, and development, fostering a positive work environment and driving team motivation. Additionally, I monitored performance metrics, analyzed sales data, and developed action plans to meet and exceed financial targets, contributing significantly to the store's profitability and growth.

Bhiwadi

As a Store Manager, I effectively oversaw daily operations, ensuring optimal store performance and customer satisfaction. My responsibilities included managing inventory, supervising staff, implementing sales strategies, and maintaining high standards of merchandising and store presentation. I also focused on achieving sales targets, conducting financial transactions accurately, and handling customer inquiries and complaints promptly. Additionally, I was responsible for training and developing team members, ensuring compliance with company policies and regulations, and collaborating with upper management to enhance store profitability and operational efficiency.

Dankaur

Led all aspects of cinema operations in a high-traffic Indian multiplex, managing staff, budgets, and customer satisfaction to ensure smooth daily operations, profitability, and a positive movie-going experience. Coordinated film schedules, promotions, and special events to maximize attendance and revenue. Ensured compliance with health and safety regulations and maintained high standards of cleanliness and maintenance. Implemented effective marketing strategies and partnerships to boost cinema profile. Analyzed financial reports to optimize budgeting and resource allocation while resolving customer complaints to ensure a positive viewing experience.

Gurgaon, Saharanpur, Ghaziabad

As a Duty Manager, I successfully oversaw daily operations, ensuring an exceptional customer experience through effective team management and coordination. My responsibilities included supervising staff, handling customer queries and complaints, ensuring compliance with safety and health regulations, and managing cash and financial transactions. I also played a key role in inventory management, scheduling shifts, training new employees, implementing promotional activities, and maintaining the overall ambiance and cleanliness of the cinema. My proactive approach and problem-solving skills contributed to a smooth, efficient, and customer-friendly environment.

Rohini

As a Duty Officer, my responsibilities included overseeing daily operations to ensure smooth functioning and exceptional customer service. I managed staff schedules, coordinated with different departments, and handled customer inquiries and complaints to maintain a high standard of service. Additionally, I was responsible for ensuring compliance with safety regulations, conducting regular audits, and overseeing financial transactions. My role required strong leadership, effective communication, and the ability to swiftly resolve issues to enhance the overall customer experience.

Pitampura

Efficiently managed daily operations including ticket sales, customer service, and concession stand activities, ensuring a seamless and enjoyable experience for all patrons. Assisted in the coordination of movie screenings and special events, maintained a clean and welcoming environment, and handled cash transactions with accuracy. Collaborated with colleagues to uphold company standards and resolved customer inquiries and issues promptly, contributing to a positive and engaging cinema atmosphere.