Roles and Responsibilities• Responsible for Sales operations from planning, forecasting and providing analytics for setting and meeting sales objectives & targets• Served as a key lead in building the sales team identifying right skills and leveraging strengths to support different sales operations• Managing prestigious Client Accounts providing high quality services and support for key client projects for continued business and new opportunities• Prospecting and identifying… Show more Roles and Responsibilities• Responsible for Sales operations from planning, forecasting and providing analytics for setting and meeting sales objectives & targets• Served as a key lead in building the sales team identifying right skills and leveraging strengths to support different sales operations• Managing prestigious Client Accounts providing high quality services and support for key client projects for continued business and new opportunities• Prospecting and identifying new business opportunities with new and existing clients to help expand business to maintain and increase the revenue flow• Analyze clients’ requirements to propose best-in-class solutions and services to fit the customer specific needs.• Evaluating and sizing the business opportunity to come up with optimal pricing strategy• Responsible for end-to end project management from initiation to execution while continuouslyengaging the client to ensure customer satisfaction and high-quality service• Responsible for estimating level of efforts involved, deigning project quotes/proposals, order processing, product sourcing and delivery to meet client specific needs and project timelines.• Successfully set up the Sales/Consulting team and led the training to provide them guidance around industry level best practices to achieve organisational goals. Show less

• Sales Planning/Forecast/Analysis
• Sales/Project Operations• Building/Leading the Sales Team• Managing Client Accounts by providing high quality services and support for key client projects.• Analyzing different business opportunities to maintain and increase the revenue flow.• Assessing clients’ requirements and proposing best solutions and services to fit the customer specific needs.• Evaluating and sizing the business opportunity to come up with optimal pricing… Show more • Sales Planning/Forecast/Analysis
• Sales/Project Operations• Building/Leading the Sales Team• Managing Client Accounts by providing high quality services and support for key client projects.• Analyzing different business opportunities to maintain and increase the revenue flow.• Assessing clients’ requirements and proposing best solutions and services to fit the customer specific needs.• Evaluating and sizing the business opportunity to come up with optimal pricing strategy• Initiating and coordinating client engagements, analyzing and putting together project quotes/proposals, order processing, product sourcing and delivery to meet client specific needs and project timelines.• CRM management by building long term relationships with business customers by serving as liaison between customer and company with regard to pricing, products, delivery information, payments, service, support and general inquires.• Managing the Sales/Consulting team to provide them with necessary guidance and training to achieve organisational goals. • Project Management.• Sales/Consulting Team Recruitment. Show less

• Set up processes and controls for efficient floor and sales management to ensure quality customer service.• Liaising effectively with customers and providing outstanding service at all times, including resolving enquiries and offering product information.• Effectively managing sharing of information across supply chain to achieve operational efficiency.• Developing and training customer service representatives to achieve operational goals.• Employee shift and absenteeism… Show more • Set up processes and controls for efficient floor and sales management to ensure quality customer service.• Liaising effectively with customers and providing outstanding service at all times, including resolving enquiries and offering product information.• Effectively managing sharing of information across supply chain to achieve operational efficiency.• Developing and training customer service representatives to achieve operational goals.• Employee shift and absenteeism management to support salary expense management.• Developed well managed processes for documenting department papers and files for audit purposes.• Making sure that the department is complying with legal requirements and regulations. Show less

• Obtaining a clear understanding of client requirements relating software products and subsequently developing and delivering solutions within agreed timelines.• Writing Project Proposals.• Working independently and also as part of a team on multiple projects to meet agreed client SLAs and company targets.• Designed backend databases to support data needs for the websites• Designed and developed website and was responsible for managing and maintaining the… Show more • Obtaining a clear understanding of client requirements relating software products and subsequently developing and delivering solutions within agreed timelines.• Writing Project Proposals.• Working independently and also as part of a team on multiple projects to meet agreed client SLAs and company targets.• Designed backend databases to support data needs for the websites• Designed and developed website and was responsible for managing and maintaining the sites.• Efficiently processing technical product enquiries from both internal and external clients and maintaining accurate records of client information.• Served as a mentor to new recruits. Show less