• Monitor Agent Broker System processes such as recording documents and processing premiums • Process and approve transmittals before payment cycle begins on a monthly basis • Research broker inquires and manually process any necessary retroactive adjustments • Prepare monthly reports for Top Ten Brokers and Class of Risk report for Finance and Marketing Department using Excel

• Created daily reports which reconciled physical energy trade positions resulting in increased efficiency of the confirmation process• Verified and processed daily energy trades transacted through brokers such as ICAP, Amerex and Tullet Prebon on ConfirmHub and used Excel to reconcile the deals entered through ICE• Prepared quarterly documentation for risk audits including trade and broker details for energy deals• Uploaded physical trade blotters into a system called Metaview for easy tracking• Processed deals entered in ICE which are sent to ALIGNE via EDX for trade capture

· Set up and ran audio-visual equipments for various events · Responded quickly to any technical emergencies or failures during events · Supervised and delegated various duties to crew members for events

• Created daily reports which reconciled physical energy trade positions resulting in increased efficiency of the confirmation process• Verified and processed daily energy trades on ConfirmHub transacted through brokers such as ICAP, Amerex and Tullet Prebon, and use Excel to reconcile the deals entered through ICE• Prepared quarterly documentation for risk audits including trade and broker details for energy deals • Uploaded physical trade blotters into a system called Metaview for easy tracking• Processed deals entered in ICE which are sent to ALIGNE via EDX for trade capture

• Generated financial and billing reports using SAP internal software• Analyzed technical plans to identify operational changes in the mobile support department• Handled 100 client queries weekly regarding Blackberry usage and provided technical solutions