1) G Suite to Office 365 Migration:Migrate email and data from G Suite to Office 365.Ensure smooth transition with minimal disruption.2) IMAP Migration:Transfer emails from IMAP-based systems to Office 365.Confirm data accuracy and completeness.3) Tenant-to-Tenant Migration:Move data between different Office 365 tenants.Manage mailboxes, distribution lists, and permissions during the move.4)Mailbox Management:Use PowerShell for managing mailbox permissions, delegations, and retention policies.Create and modify mailbox settings as needed.4)OneDrive Migration:Migrate files from OneDrive to Office 365.Ensure data is transferred correctly and remains intact.5) Troubleshooting Office 365 Issues:Diagnose and fix issues with mailboxes, archive files, and PST files.Provide support for Office 365-related problems.

Daily addressing user tickets regarding Azure service, O365, and Active Directory.Managed cloud services, including VM creation and storage management on the Microsoft Azure platform.Deploy and manage virtual machines (create and configure VMs for Windows and Linux).Using AD sync, we synchronize user information from on-premise Active Directory to Azure Entra ID and create user IDs or email IDs, providing licenses as per user job grade.Additionally, we can create shared mailboxes, distribution lists, and provide delegate access to users.Knowledgeable in Office Enterprise 365 E1, E3, E4, E5, Azure Active Directory, and basic experience with Shell scripting.Enable MFA and single sign-on methods for user mailboxes.Using conditional access policies, we can create policies and add users as required.Demonstrated proficiency in Ansible and Terraform, leveraging automation tools to enhance system scalability and efficiency.I also work with cross-functional teams to implement version control using Git..

Day to day troubleshooting for Incidents & Problems reported by users and Timely update in the ticket Logging tool (BMC Remedy ITSM). Providing L1 support to clients. Providing Remote Support for 20 branches across India and International.Perform Active Directory Services administration and management to include I'd creation and modifications, OU moment, deletion, ID restore.Managing File server and provide drive access as per user requirement. Email migration from one Domain to another domain.Maintains the group policy infrastructure based on the police and guidelines.also have basic knowledge on DHCP and DNS server.

Successfully led the migration of 900+ users to cloud-based email services,ensuring smooth transition and minimal disruption to business operations.Utilized Azure services for infrastructure provisioning and management,optimizing performance and reducing operational costs.Conducted real-time troubleshooting and resolution of cloud infrastructureand Office 365 application issues, ensuring high availability and reliability.For example, Teams, OneDrive, PowerPoint, Excel, SharePoint and Outlook.