Rahul Sajjan Email & Phone Number

Charlotte, Nc, Us

• Service Management & Infrastructure Setup: Independently managing three in-house services - Cube (an infrastructure monitoring tool), LogSystems (a middleware), and GlobalTracing (a log monitoring application) - overseeing the creation of new instances, zones, and clusters from scratch, including IAM & SecurityGroup configurations and the deployment of agents & dependencies using Ansible and Terraform.• Monitoring & Troubleshooting: Implemented both infrastructure and service-level monitoring protocols across all service instances. Maintained a proactive approach to monitoring, detecting, and troubleshooting anomalies to ensure optimal performance.• Deployment & Automation: Streamlined Jenkins deployment pipelines through Groovy scripting. Led automation initiatives, leveraging Python and JavaScript, and managed Cron Jobs, Init Scripts/Services, and Hooks.• Kubernetes Transition & Integration: Facilitated the transition of existing services and onboarding of new ones to Kubernetes for improved service scalability and management.• Collaboration & Project Implementation: Setting up infrastructures and launching websites in collaboration with contracted external agencies. Worked in sync with diverse teams across multiple time zones to guarantee aligned and efficient project delivery.

Bengaluru, Karnataka, India

• Web Development Contribution: Assisted the team in overseeing 10+ web development projects from concept to completion, ensuring optimal cross-browser and multi-platform compatibility. My initiatives led to a reduction in compatibility-related issues by 20%, significantly enhancing overall user satisfaction.• Stakeholder Engagement: Established a collaborative rapport with programmers, serving as a bridge between clients and the technical team. My proactive approach ensured clarity of project requirements, directly influencing the success of 10+ projects during my internship.• Quality Assurance & Troubleshooting: Worked with development engineers to rigorously test product features. My meticulous analysis of problem reports was instrumental in identifying and rectifying root issues, boosting product efficiency by an estimated 20%.• Agile Methodology: Immersed myself in the agile development process, aiding in streamlining early product phases. My active participation in brainstorming sessions introduced innovative solutions, shaping the direction of 10+ product enhancements.

Master Of Science - Ms, Computer Science

Bachelor'S Degree, Computer Science