CIPSP certified Business Analyst / Payments / Transformation & Change Management / Process Improvement Initiatives Career Summary• Over 17 years of experience in Retail Branch operations, Payments, Business Analysis, Agile/Scrum, Change Management, Business Transformation and Risk & Compliance• Proficient in building relationship with business stakeholders & leadership teams across geographies & departments; presenting changes, issues, risks and contingency plans to balance project resources, schedules and scope• Have worked as a transformation BA over 6 years across streams like Real time payments, Customer Due Diligence, Risk & Compliance; where was acting as a bridge between business & IT team. • Successfully worked in requirement elicitation from scratch, writing BRSs, FRDs, payment flows in Visio, data mapping and product demos etc. Supporting and managing business & delivery expectations throughout the delivery phase• Knowledge and experience on Agile/SCRUM processes with strong skills of BA, writing epics, user stories, use cases and grooming product backlog• Have successfully handled end to end implementation of “Transaction enquiry reports” for Ops team in multiple countries using “Google Data Studio” Core Competencies • Business Analysis• Payments Domain (RTP)• Business Transformation• Change Management• Solution Designing• Stakeholder Management• Agile / Waterfall• Functional DocumentationFunctional ExpertiseTransaction Banking:Real time Payment Processing: Single Payment Instruction, Bulk Payment, Individual Debit, Aggregated DebitIMPS, RTGS, ACH, Liquidity Management Financial Messaging:Pain.001, Pain.002, Pacs.008, Pacs.002, Pacs.028, Camt.054, Prxy.003, Prxy.004
Listed skills include Quality Center, Requirements Analysis, Sdlc, Test Management, and 15 others.