Manager | National Anti-Ragging Helpline, University Grants Commission (UGC), Ministry of Education.• Handling employee’s enquiries and grievance of 28 Team Members.• Strong expertise in MS Excel and MS Word, with practical experience in data analysis and report generation.• Oversaw disciplinary actions, promoting compliance to company policies and maintaining workplace standards.• Kept accurate records of daily tasks to facilitate effective data management.• Kept detailed reports and status notes were maintained for all cases for effective case management.• Compiled weekly and monthly Performance Evaluation Reports (PER) for submission to the Ministry.• Maintained comprehensive Excel spreadsheets for all cases and created reports accordingly.• Created informative PPT presentations showcasing SOPs, website navigation, and software guidance• Specialization in Statical Analysis, Data Visualization, Data Mining, Big Data Analytics, Dashboard Creations, Data Cleaning, Etc.