Rahul C. Email & Phone Number

Noida, Up, In

London Area, United Kingdom

• Developed business architecture diagrams to streamline enterprise project development processes.• Created solutions for enterprise-grade projects to enhance business flows.• Collaborated with cross-functional teams to ensure project success.

London, England, United Kingdom

Delivering high-quality products, services, or experiences that enhance the client's brand reputation and increased customer satisfaction by 20% with the help of outcome focused decisions.Developing and maintaining strong relationships with clients based on trust, communication, and mutual respect.Collaborating with clients to develop and implement strategic plans, initiatives, and projects that drive business growth and success.Identifying and understanding client… Show more Delivering high-quality products, services, or experiences that enhance the client's brand reputation and increased customer satisfaction by 20% with the help of outcome focused decisions.Developing and maintaining strong relationships with clients based on trust, communication, and mutual respect.Collaborating with clients to develop and implement strategic plans, initiatives, and projects that drive business growth and success.Identifying and understanding client needs, goals, and challenges, and providing effective solutions that meet or exceed their expectations.Ability to manage Large-Scale projects like Port Simulation system(Including Inspection, Customs and Time & Cost saving tools) and manage them effectively with Lean Agile.Digitizing Soccer fields Scoreboard as well as Soccer Strategy building application and deliver high-quality results against deadlines. Show less

Noida Area, India

Led teams across broad technical, financial budget and business disciplines as a Senior Project Manager. And achieved 10% improvement in the all the disciplines by implementing right process.Increased the customer retention rate by 15% after improving customer service and changes to BAU activities.Delivered industry-leading software that has a great magnitude of dollar impact, shortened processes from weeks to minutes.Developed a deep understanding of business objectives… Show more Led teams across broad technical, financial budget and business disciplines as a Senior Project Manager. And achieved 10% improvement in the all the disciplines by implementing right process.Increased the customer retention rate by 15% after improving customer service and changes to BAU activities.Delivered industry-leading software that has a great magnitude of dollar impact, shortened processes from weeks to minutes.Developed a deep understanding of business objectives of internal and external stakeholders; evangelized the project vision and built trust by maintaining an accurate and achievable roadmap.Translating product roadmap initiatives and feature requests into models, workflow diagrams, epics, user stories, acceptance criteria, and other suitable artifacts.Building & leading teams of varying sizes including multi-country.Centralized and Automated the system for a UK based Insurance agency to easily maintain track of the Insurance holders for Support and renewal purposes.Digitizing complex banking operations with industry leading tools and integrations across various platforms. Show less

Ludhiana Area, India

Developed new business and managed sales cycles, generating leads and closing deals while developing strong client relationships.Gathering and Document Requirements to develop organized Scope documents.Monitors and manages project baseline to ensure activities are occurring as planned - scope, budget and schedule - manages variances.Developed and implemented new marketing and sales plans and defined the strategy for the next 3 years.Engaging with project… Show more Developed new business and managed sales cycles, generating leads and closing deals while developing strong client relationships.Gathering and Document Requirements to develop organized Scope documents.Monitors and manages project baseline to ensure activities are occurring as planned - scope, budget and schedule - manages variances.Developed and implemented new marketing and sales plans and defined the strategy for the next 3 years.Engaging with project stakeholders to manage expectations, resolving conflict and ensuring prioritisation.Experience collaborating with Multi Disciplinary teams and managed projects like Digitizing corporate banking system, Reward allocation on transactions etc.Digitizing the customer centric operations for one of the leading banks. Show less

Sector 62, Noida

Answered client calls regarding usability issues and software errors.Provided detailed information on Software functionality, and increased the customer satisfaction by 10%.Documented errors and customer questions and escalated appropriately.