Hi, I'm Rahul, a passionate SAP BASIS Engineer with a knack for turning complex tech challenges into smooth, scalable operations. My journey began in the halls of SAP Labs India, where I've been instrumental in steering projects on Integrated Business Planning (IBP) geared towards enhancing supply chain management using SAP HANA and SAP BASIS administration, Also Supporting to all systems in 24*7 environment.What sets me apart? My dual expertise in project management and technical troubleshooting, paired with a relentless pursuit of excellence. Experienced in Troubleshooting system slowness issues, Transport Management with troubleshooting TMS issues,SAP BASIS server Management, Monitoring & Troubleshooting the issues in both application(BASIS) and Database(HANA) level. Turning obstacles into opportunities, I've led my team through end-to-end SAP system upgrades, ensuring seamless service delivery to our clients.Over 9 years of total IT experience as SAP Basis/NetWeaver and SAP HANA Administrator with core strength in System performance tuning, SAP system upgrade and working in highly critical, world-wide production environment. Strong technical and organizational skill, with all time focus on system availability, customer satisfaction.My technical toolkit is brimming with skills in system configuration, and cloud solutions across platforms like Azure. With a background rich in facilitating smooth go-lives and dedicated weekend support, I am committed to ensuring every project not only meets but surpasses expectations. My ultimate goal? To merge technological expertise with strategic vision, driving forward the successes of tomorrow's enterprises.SOFTWARE DEVOPS ENGINEER at SAP Labs India Pvt Ltd, BengaluruNovember 2018 — PresentProject: Integrated Business Planning in Supply Chain management-.Role: Project Leader for Cloud Delivery Operation IBP TeamResponsibility: Single primary contact for SAP IBP System upgrades.• Handling the entire software change process (System Upgrades) for over 2000 customer systems worldwide, from start to finish.• The entire upgrade process for the new release version is being planned and executed, with a quarterly schedule for completion.• A significant achievement during the upgrade process was halving expenses by reducing the overall upgrade runtime to just 5 hours.• Significant progress in automation led to a reduction in customer downtime from 24 hours to just 6, with minimal manual intervention.Curiosity piqued? I'm just a connection away from bringing tech-guided value to your team or project!