Rahul Kakkar Email & Phone Number

Gurugram, Hr, In

Gurgaon, Haryana

o Site leader for Gurgaon location.o IDC Finance Services Leader for WMT GTS in Indiao Supported EBS Asia (China EBS Site) o Delivery leader for Shared Services from Gurgaon & Chennai ▪ Credentials of being the Face of Walmart Shared Service in India.▪ Assuming the responsibilities of managing India EBS staff in the areas of Health & Wellness, procurement, spend analytic, Cost Optimisation & data insights.▪ Actively managing all support operations running from the site along with branding, policy decisions and statutory compliance of the site.▪ Key contributor in developing short and long term plans for expansion, innovation and improvement for India Shared Service operations.

Gurgaon, Haryana, India

Site Lead for NCR strategic services centre, responsible for overall Site management, Delivery, Growth and execution of current and future projectsLeading site for niche projects across Global Sourcing, Direct and Indirect Procurement, Pre Post Audit and Analytics, Data Insights, Robotics, legal and Risk and Compliance.Been instrumental in bringing organic growth to the Site and creating COE’s in the offshore delivery centre in India to provide value added and key services integral to transformation and innovation in Walmart.Working on key projects with Global teams for vendor identification and partnership strategies.

Gurgaon, Haryana, India

Global Delivery Project Executive for a Telecom account for IBM, responsible for P&L, Delivery, Overall account management, Transformation and Strategic Quality initiatives across the account, Compliance and Security. Handling ~300 employees in the O2C space across centers in Europe and India for the account.IBM Design Thinking TrainedExpertise on deploying and championing Tools, Automations and strategic transformation initiatives.Overall P&L and Contractual responsibility across multiple geographies.Working on New RFP's, Solutions and Transitions in the Healthcare domain as a key healthcare O2C leaderReceived IBM "We Deliver" award for transformation , delivery and overall contract management.

Gurgaon, India

Handling a Dual role of a Global Delivery Project Executive for a Fortune 100 client for IBM in RCM Healthcare (CRM Profile) and of a Delivery Project Executive for an electronics giant for there Europe Delivery in O2C/P2P. Responsible for P&L, Overall Delivery of the contract from financial, people and compliance perspective.- Overall Span of 300 + FTE's across multiple accounts and geographies.- Transition/Migration- Strategic Decision Making- Sales/Solutions- DD and Contract Study- P&L management- Transformation- Healthcare visionary and strategist- AR Analytics and CCD Received the IBM GPS Ace Award 2013 and 2014GB certified by IBMCloud and Analytics trained.

Gurgaon, India

Delivery Project Executive for a Fortune 100 client of IBM and one of the largest pharmacy benefit management organizations in the United States, I am resposnible for the P&L and the overall delivery of the contract from financial, people and compliance perspective.Team Span of 250+ in the Order to Cash tower for the Finance and Accounting vertical. Ace Award Winner & GB certified.

- Currently my role invloves - Transition/Migration, Strategic Decision Making, Effective Performance Management- Currently the COE leader for Multi Functions which includes AR followup, Payment Posting, Registration/Verification (Eligibility) etc- Handling 400+ team members in a KPO environment for 24/7 operation and across 2 locations. - Involved in Preparing CBA's for Clients to understand the value we bring to them. - Working on Growth plans for Accretive offshore. - Handled Transitions Onsite for accretive- Migrated mostly all of the business currently being done offshore for accretive- Awarded Management Award for the year of 2008. - Awarded Leadership Award for the year 2010- Current projects involve working to improve the efficiency and yield metrics of my COE.

1st Employee for Accretive Health in India, Pilot Team Manager.- Transition, Performance Management, Project Management. - the Service Delivery Leader for RCMS which includes AR followup, Payment Posting, Underpayments, Registration/Verification (Eligibility) and many more functions of the RCM for Healthcare.- 350+ team members in a KPO environment for 24/7 operation and across 2 locations. - Involved in Preparing CBA's for Clients to understand the value we bring to them. Working on Growth plans for Accretive offshore. - Handled Transitions Onsite for accretive and migrated mostly all of the business currently being done offshore for accretive. Prepared the Transition Methodology for Accretive India.- Awarded Management Award for the year of 2008. - projects involve working to improve the efficiency and yield metrics of my COE.

Managed variety of Projects from UK to Australian Outbound and responsible for initiating the BPMS for the organisation.

Pilot team Member for E Call, Worked my way up in 4 years from a Sr Executive to Manager Operations. With a center of 4 FTE's to 300+ FTE center. Managed a shift of 150+ FTE's with blended processes for US. Got Certified as Green belt Six Sigma by KPMG.Handled Mortgage blended End 2 End process.Sales of Cards, Mobiles, UK/US and student loan E2E process.

Customer Service Calls for Global Consumer Finance UK, Pilot Batch

Direct Sales in Delhi

Pgdbm, Retail Management

Retail Management (PGDBM)

B Com, Commerce

BCOM

Cbse, Commerce

Commerce

Education record

Primary School