Rahul Kaushik Email & Phone Number

Prince Albert, Saskatchewan, Canada

Prince Albert, Saskatchewan, Canada

Prince Albert, Saskatchewan, Canada

versees all front-end and back-end operational programs (e.g., freight flow, delivery, fulfillment, cashiers, admin office, PUIS desk, etc.), driving productivity and efficiency in all non- selling activities.• Drives collaboration between day and night operations teams to ensure effective flow of work between day and night operations and no unnecessary duplication of activities.• Identifies any barriers to operational processes or the customer experience and communicates those barriers as well as solutions in a timely manner.• Sets clear and measurable service, sales and operational goals for the team, ensures the team’s effort supports those goals, and tracks progress on a daily basis.• Drives execution of all service, sales and operational programs in assigned area by monitoring activities, providing feedback, and making adjustments where needed.• Anticipates customer flow and work demand and appropriately redirects efforts and schedules to ensure proper coverage when and where needed.• Anticipates and proactively addresses operational issues that could impact customer service levels and/or achievement of store sales goals.• Teaches and demonstrates effective use of Lowe’s selling and service model.• Models the behaviors that are needed to deliver SMART customer service, maintain an in-stock position, and keep the store clean and safe for customers.• Interviews, selects, develops and provides direct leadership over a team that support product categories in assigned area.• Adhering to company safety policies and procedures while working.

Regina

Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitabilityEnsures products are in stock at all times, through proactive inventory planning, and utilization of best practices and established processesConducts daily store walk with the Assistant Front Store Manager Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivityReviews Customer Service Index (CSI) reports with Management Teams and develops action plans to address any customer issues or complaintsAdheres to established purchasing processes including all replenishment activities (eg. Regular replenishment seasonal and event purchasing)Proactively monitors and minimizes the liability of discontinued inventory utilizing weekly reports to ensure the timely return of products to vendors being aware of all vendor return policiesInventory control, ordering, receiving, price changes, damages and returnsConducts competitive price checks for both grocery and other KPI products as requestedImplements new planograms and planogram adjustments, follows MMS standardsResponsible for ensuring the safety of all customers and employees on store premisesResponsible for maintaining physical store image to corporate standardsResponsible for upkeep and repairs with Janitor, Property Management and scheduling repairsComplies with Human Resources StandardsMaintains wage administration within SLPH guideline Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring ReportSets individual goals for departments to motivate employees and ensures goals are metDevelops and executes strategies to improve business efficiency at the store; follows up and monitors these strategies on an ongoing basis using established metrics and reporting (such as Micro-Strategy, Daily Metrics Tracker, FSM Monitoring report, MMS Report

Alberta, Canada

Effectively lead, coach and develop a team of associates. Manage P&L, and make operational and merchandising decisions across multiple departments in order to deliver an excellent customer experience. Ensure company policies and standards are followed and executed. Manage multiple priorities in a fast-paced, dynamic environment.

366, Bloor Street East, Toronto, Ontario.

 Perform various financial activities such as cash handling, deposit preparation and payroll. Develop departmental objectives, budgets, policies, procedures, and strategies.

Post Graduate Diploma In Management, Global Business Management, 82

Activities and Societies: i was a member of Humber Sports team and also served as a volunteer for Humber Student Federation. i also.

Bachelor Of Commerce (Bcom), Accounting

Activities and Societies: Sports team, Debate team and Cultural dteam