•Boosted store sales by 15% over six months by implementing upselling techniques and enhancing customer service.•Trained and mentored 10+ new employees.•Led a team of 8-10 employees per shift, fostering a collaborative and productive work environment.•Consistently exceeded weekly sales targets by 20% through effective team motivation and sales strategies.•Reduced customer complaints by a proactive approach to addressing and resolving issues promptly.

• Processed over 200 invoices per month with a 99% accuracy rate, ensuring timely payments and collections.•Reconciled discrepancies in financial records, reducing errors by 25% and ensuring a 100% match with bank statements.•Assisted in the preparation of tax returns, ensuring compliance and timely submission, which resulted in a 100% on-time filing record.•Monitored cash flow statements, improving cash flow forecasting accuracy by 20%.