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Rahul Kumar Singh Email & Phone Number
Global Program Leader, Critical Support and Escalations
at
Uber
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✓ Verified Jun 2026
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Profile completeness 100%
Current company
Role
Global Program Leader, Critical Support and Escalations
Location
Bengaluru, Karnataka, India
Company size
Who is Rahul Kumar Singh? Overview
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Quick answer
Rahul Kumar Singh is listed as Global Program Leader, Critical Support and Escalations at Uber, a company with 125643 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Rahul Kumar Singh.
Rahul Kumar Singh previously worked as Product Owner at Capgemini and Deputy General Manager / Sr. Manager at _Vois (Subsidiary Of Vodafone Services). Rahul Kumar Singh holds Bachelor Of Commerce (B.Com.) from Bangalore University.
Company email context
Email format at Uber
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Uber
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Profile bio
About Rahul Kumar Singh
An Adept professional with over 15 years of experience Core competencies in managing onshore / offshore Transition &Transformation Projects, Enduser computing and Delivery operations.Managed accounts with diverse portfolio such as Telecom ,PC manufacturing, Finance and healthcare. Have provide expert support and guidance in service management and ITIL implementationHave provide oversight for the design, implementation, management, and continuous improvement of the processes.Developed strong engagement & interpersonal skills and ability to empower team through principled & accountable leadership.
Listed skills include Service Delivery, Team Management, Vendor Management, Training, and 27 others.
Current workplace
Rahul Kumar Singh's current company
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Uber
7 roles
Rahul Kumar Singh work experience
A career timeline built from the work history available for this profile.
Product Owner
CurrentGlobal Product owner for Digital Automation Solutions. Primary Liaison between Presales, Project and Delivery Teams to manage activities Pertinent to the Product rollout, Adoption & Maintenance Work with Presales teams to mange RFP/RFQ for End-User Services, Service Desk Automation SolutionsBusiness transformation & Automation projects by leveraging AI.
May 2020 - Present
Deputy General Manager / Sr. Manager
_Vois (Subsidiary Of Vodafone Services)
Leading the Business Transformation for IT SD operations for the Bangalore Center Drive Strategy, Innovation, Continuous Service Improvements in Global Service OperationLeading Vodafone’s first AI Digital Desk catering to End-user / Workplace Services, SAP Service Desk supporting Global markets with HR, Finance and other Commercial pertinent queries for.
Jul 2018 - May 2020
Manager
Managing End-User & workplace Service Desk- Employee support for UK, Ireland and EuropeLead Accelerate & Business Transformation Targets for the service desk’s y-o-y 10%, efficiency Core team member in transitioning Global IT Service Desk (End User & workplace ) from Hungary to IndiaContributed in Building, Test and facilitate Infrastructure in Bangalore.
Nov 2014 - Jul 2016
Lead - Transition & Transformation Eus Services
Engaging with the Transition Manager to understand the client environment, Scope & deliverablesEngage with procurement in preparing and managing RFPs for clients & exclusive partners of IBMWorked with Telecom infrastructure team on installation and Commissioning of PRI, ACD servers and hardphonesManaged hiring, On-boarding and training Managed BCP and DRC.
Feb 2013 - Oct 2014
Operations Manager
Ibm India Pvt Ltd - Itil V3
Primary Roles & Responsibility:Contact Center Operations International & DomesticService MgmtCapacity planningStaffing & recruitment Customer SupportKey Account ManagementClient Relationship MgmtMeasuring Customer Satisfaction and Customer delightVendor Mgmt Contact Centre OperationsManaging the contact centre day to day operationsProcess and Technical.
Apr 2010 - Jan 2013
Team Lead (2004 - 2010) (6 Years)
Achieving key metrics and targetsReviewing the performance and set targets in weekly & monthly business reviews with the clientWorked from a leads prospective on implementation and achievement of COPCManage a Team of TSE's and Senior TSE's to effectively govern daily operationsMaintain Records pertaining to Quality, Attendance and Performance of each.
May 2004 - Apr 2010
Team & coworkers
Colleagues at Uber
Other employees you can reach at uber.com. View company contacts for 125643 employees →
JR
Jesse Ruiz
Colleague at UberSan Jose, California, United States, United States
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RF
Roselin Frias
Colleague at UberNewark, New Jersey, United States, United States
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SL
Sam Latham
Colleague at UberFort Thomas, Kentucky, United States, United States
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TM
Tales Martins Morais
Colleague at UberVolta Redonda, Rio De Janeiro, Brazil, Brazil
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HM
Harsh Mehta
Colleague at UberMumbai, Maharashtra, India, India
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PG
Padam Gurung
Colleague at UberMinneapolis, Minnesota, United States, United States
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MR
Mason Rice
Colleague at UberPhoenix, Arizona, United States, United States
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TL
Tinh-Lien Longin
Colleague at UberParis, Île-de-France, France, France
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VM
Vikas Muna
Colleague at UberHisar, Haryana, India, India
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BD
Bruno Di Stefano
Colleague at UberParaná, Entre Ríos Province, Argentina, Argentina
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Jesse Ruiz
Colleague at UberSan Jose, California, United States, United States
View →
RF
Roselin Frias
Colleague at UberNewark, New Jersey, United States, United States
View →
SL
Sam Latham
Colleague at UberFort Thomas, Kentucky, United States, United States
View →
TM
Tales Martins Morais
Colleague at UberVolta Redonda, Rio De Janeiro, Brazil, Brazil
View →
HM
Harsh Mehta
Colleague at UberMumbai, Maharashtra, India, India
View →
PG
Padam Gurung
Colleague at UberMinneapolis, Minnesota, United States, United States
View →
MR
Mason Rice
Colleague at UberPhoenix, Arizona, United States, United States
View →
TL
Tinh-Lien Longin
Colleague at UberParis, Île-de-France, France, France
View →
VM
Vikas Muna
Colleague at UberHisar, Haryana, India, India
View →
BD
Bruno Di Stefano
Colleague at UberParaná, Entre Ríos Province, Argentina, Argentina
View →
5 education records
Rahul Kumar Singh education
Bachelor Of Commerce (B.Com.)
Bangalore
Sslc
Sslc
Cambridge School
Puc
K.N Composite College
B.Com
Surana College
FAQ
Frequently asked questions about Rahul Kumar Singh
Quick answers generated from the profile data available on this page.
What company does Rahul Kumar Singh work for?
Rahul Kumar Singh works for Uber.
What is Rahul Kumar Singh's role at Uber?
Rahul Kumar Singh is listed as Global Program Leader, Critical Support and Escalations at Uber.
Where is Rahul Kumar Singh based?
Rahul Kumar Singh is based in Bengaluru, Karnataka, India while working with Uber.
What companies has Rahul Kumar Singh worked for?
Rahul Kumar Singh has worked for Uber, Capgemini, _Vois (Subsidiary Of Vodafone Services), Vodafone, and Ibm India Private Limited.
Who are Rahul Kumar Singh's colleagues at Uber?
Rahul Kumar Singh's colleagues at Uber include Jesse Ruiz, Roselin Frias, Sam Latham, Tales Martins Morais, and Harsh Mehta.
How can I contact Rahul Kumar Singh?
You can use AeroLeads to view verified contact signals for Rahul Kumar Singh at Uber, including work email, phone, and LinkedIn data when available.
What schools did Rahul Kumar Singh attend?
Rahul Kumar Singh holds Bachelor Of Commerce (B.Com.) from Bangalore University.
What skills is Rahul Kumar Singh known for?
Rahul Kumar Singh is listed with skills including Service Delivery, Team Management, Vendor Management, Training, Sla, Resource Management, Itil, and Operations Management.
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