Rahul Kumar Email & Phone Number

Bengaluru, Karnataka, India

Delhi, India

-Managing the enterprise projects and team to execute the successful implementation of saas solution.-Accountable to manage onboarding team and key account team.-Maintaining the maximum efficiency for client retention.-Strategic planning to conduct QBR with enterprise clients in order to help them understand the ROI of the product.-Handling the escalated issues with internal team of tech and support.

Bangalore Urban, Karnataka, India

• Learning about Product management and product strategies• Decoding the structure and intricacies of how to solve product teardowns and case studies.

Delhi, India

-Managing SaaS implementation Worldwide-Specialized in Implementing Restaurant POS and Core areas are:-Restaurant POS Billing - FOH-Cloud Kitchen POS (Implementation for Virtual Restaurant by integrating it with the Online Order Aggregators like Zomato & Swiggy)-Inventory Management & Supply Chain Management-Accounts Integration - Integrating the POS to Accounting Software like Tally, Xero etc.-Sales & Inventory Forecast and Automation-Customer Feedback Management (Chatbot Based and Tablet Based Feedback)-Table Reservation / Queue Management System (QMS) Implementation which can help the customers to take table reservation and pre order their foods as well-Marketing Management (Send SMS & Emails to Customers)-Loyalty Management (Loyalty can be managed from this software)-Analytics Software-Providing training to CEO, CFO, Operations Head, Marketing Team and all upper level management to analyze their business and can compare the sales and expenses.-Franchisee Software-Tools used for Support is Fresh desk , Exotel , KAM and Support APP ( Internally developed )-Work with development for escalated issues, bugs and feature request.-Work with Key Account Managers for account review .-Work with Support Manager for escalated cases

Gurgaon, India

Professional Implementation Engineer with more than 1.5 Yrs in the automobile sector handling corporate companies like Maruti Suzuki, Honda etc. More involved in Sales Presentation, Implementation, Business Analysis as per customer requirement.

Gurgaon, India

My role is to set the processes of Injection Moulding MachineCheck the control panel to avoid any rejection of products or breakdown.Prepare the skill matrix for operators.Prepare DPR as per the IOT Sensor data of machine.