-Digitization of HR processes including Core, Leave, Attendance, Employee Life-cycle, Performance Management, Recruitment Management, Training etc.-As-is process mapping and To-be process finalization-Producing comprehensive test plans and test cases based on client specifications and requirements-Client Engagement, Client Servicing-Change Management

-Increasing adoption (DAU, MAU, TAM, Stickiness)-Managing Contract renewals, retention, DSO, CSAT, NPS-Conducting Regular governance and sharing dashboards with the customer -Project manager for new requirements-Single point of contact for the customers for any problems they are facing-Making sure that the customer has an excellent experience with the product and get maximum ROI

-Account Management-Sales and Business development for Channel and Mid market-Develop deeper and mutually beneficial relations with clients-Establishing a new Channel Sales Network for PeopleStrong technology platform from the ground up-Drafting Partner/Client agreements, defining roles, responsibilities, commission structure.-Enabling the partners in product knowledge, training their sales team, accompanying them in client demos, negotiations and closures.

Part of the Sprint GNOCC team at the NoidaTo provide technical support to the team in the US in case of a network failure