Rahul Parikh Email and Phone Number
Rahul Parikh work email
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Rahul Parikh personal email
IT Engineering/Operations leader with 20+ Years of Experience; 15.5 years at Microsoft, 6 years at start-up, building high performance engineering teams to execute strategic transformations Proven track record of strategizing Azure engineering transformations, including migration to Active-Active setup across Data centers for resiliency, and running Enterprise scale services Extensive experience in DevOps and SRE transformations, with high focus on service resiliency, reliability, and performance, Service engineering, IT Operations, command center and crisis mgmt. Ran large IT Operations teams in offshore model with deep vendor engagementsThought leader with high "say-do" ratio, accountability, able to deliver cross-group results in global team setup through trusted relationship. Passionate about coaching and developing teams, building team from scratch Member of Microsoft Bench Program for 4 years - High potential leadership Strong performer throughout career – Gold Star award Six Sigma Green Belt Certified (2012)Unique career experiences: • Azure Commerce provisioning process engineering owner: Drove Azure strategy for external service with ~4 mil users and 30 million key activations a month. Implemented Active-Active setup across DC and Azure monitoring + self-healing capability to reduce run cost • Commerce Europe Service engineering lead: Transformed global IT Operations / support model for multibillion $ revenue processing service. Migrated ~2500 Azure VMs while driving customer focused Live site and problem mgmt service. Reduced 30% support cost by automation, eliminating ~2000 tickets / month + MTTR improvement 70% to 98% SLA • Svc Ops Lead: Setting up the service Ops org and centralized command center from scratch for Microsoft IT across multiple MSIT BPU, ramped up to 25 FTE and 500+ vendors globally. Setup command center /live site and problem mgmt service, 50K alerts per month optimized, Zero Aged ticket month over month and reduced 30% cost over 3-year vendor contract • Start-up experience: Developed IT solutions for small to medium size manufacturing industries to enable process automationsAreas of Expertise:Technology Leadership – Cloud / Azure engineering – DevOps transformations - Service Engineering – Service resiliency - IT Operations - Enterprise Architecture - Payment Card Industry Data Security Standard (PCI DSS)
Providence India
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Avp - Cloud EngineeringProvidence India Apr 2023 - PresentHyderabad, Telangana, India
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Sr Director - Cloud EngineeringProvidence India Sep 2020 - Apr 2023Hyderabad, Telangana, India
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Director EngineeringMicrosoft Dec 2018 - Sep 2020Hyderabad, Telangana, India• Azure Commerce provisioning process engineering owner: Completed Azure PaaS convergence reducing provisioning time from ~24 hrs to ~3 min, supporting 30 mil activations a month • Driving Azure PaaS migration for Licensing Statement service with high resiliency and performance using Azure Data Lake, Azure Data Bricks • Drove DevOps transformation for 230+ FTE engineering org, ensuring skill upgrade and efficiencies -
Sr. Service Engineering Manager/Program Mgmt LeadMicrosoft Jul 2016 - Nov 2018Hyderabad, Telangana, India• Ran Service Engineering for $15 Bn OEM line of business, drove resiliency and reliability improvement to ensure service reliability and performance • Drove Azure migration and cost optimization to manage infra cost, drove ticket, and alert reduction efforts to improve customer satisfaction and reduce vendor costs• Automated, refined and executed regular service failover Dry runs across datacenters • Agile transformation for the team, moving away from waterfall methodology, supporting engineering release deployment planning and release management
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Sr. Service Engineering ManagerMicrosoft Jan 2015 - Jun 2016Hyderabad, Telangana, India• Leadership role (25 FTE, 500+ vendors) managing service Ops org responsible for managing technical live site (Level 3 and above + Problem mgmt) for Microsoft IT across multiple BPUs. Drove the org efficiency strategy through vendor optimization, reduced vendor cost by 30% over 3-year contract by cross training and automation, whilst improving the service levels
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Sr. Service Engineering ManagerMicrosoft Jul 2010 - Dec 2014Hyderabad, Telangana, India• Setup 24 FTE + ~100 vendor team from scratch for $40 Bn revenue processing service. Strategized global support model for follow the sun coverage • Drove service resiliency, migrated ~2500 Azure VMs while driving customer focused Live site and problem mgmt service• Contributed to PCI compliance audits and remediation for business-critical Order Management Platform, planned and executed end to end secure SAN migrations with minimal service interruption
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Operations Engineer LeadMicrosoft Sep 2008 - Jun 2010Hyderabad, Telangana, India• Managing Line 3 incident management, thematic problem mgmt and build deployments including setting up Pre-Prod and Production environments, driving Virtualization and OS/SQL upgrades on beta versions to enable feedback loops with product groups • Implemented ITIL/MOF models in the team, drove data center migrations, capacity planning
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Operations EngineerMicrosoft Feb 2005 - Aug 2008Hyderabad, Telangana, India• Managing security compliance and cross domain access to avoid unwarranted access to servers/data• Maintenance and monitoring of critical applications in 24X7 Production Support environment• Capacity Planning and Performance Analysis for SQL Servers hosting huge Data Warehouse Applications• Managing Backup and maintenance of all the databases under the Data Warehouses. Writing procedures /DTS Packages/Jobs for Task automation• Setting and monitoring Log Shipping, Replication and SQL Server Clusters
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Developer/ Member Technical StaffPlanetasia.Com Ltd Dec 2004 - Feb 2005Bengaluru, Karnataka, India• Developed Image compression service for US based client using C#.Net, SQL stored procedures -
Start-Up Experience/DeveloperR.R. Computers Jun 1998 - Dec 2004Rajkot, Gujarat, India• Ran a Start-up specialized in Microsoft technologies, strategizing solutions based on upcoming trends • Developed IT solutions for small to medium size manufacturing industries to enable process automations
Rahul Parikh Skills
Rahul Parikh Education Details
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H & H B Kotak Science College, RajkotPhysics -
Lal Bahadur Shastri Vidyalaya, RajkotHigh School
Frequently Asked Questions about Rahul Parikh
What company does Rahul Parikh work for?
Rahul Parikh works for Providence India
What is Rahul Parikh's role at the current company?
Rahul Parikh's current role is Building highly resilient systems on Azure| Transforming Healthcare| Ex-Microsoft| DevOps| Site Reliability Engineering.
What is Rahul Parikh's email address?
Rahul Parikh's email address is ra****@****oft.com
What schools did Rahul Parikh attend?
Rahul Parikh attended H & H B Kotak Science College, Rajkot, Lal Bahadur Shastri Vidyalaya, Rajkot.
What are some of Rahul Parikh's interests?
Rahul Parikh has interest in Social Services, Children, Environment, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights.
What skills is Rahul Parikh known for?
Rahul Parikh has skills like Microsoft Sql Server, Software Project Management, Agile Methodologies, Microsoft Technologies, Cloud Computing, Software Development, Sql, Requirements Analysis, Sdlc, Software Development Life Cycle, Itil, .net.
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