• Gathered requirements for multiple business units within the county on various projects to provide solutions• Engaged with business shareholders and technical support resources to ensure consistent delivery of high quality, cost effective solutions.• Actively lead comprehensive elicitation, analysis and documentation of business requirement• Involved in Journey mapping activities to better understand the business and their goals through visualization processes.• Produced… Show more • Gathered requirements for multiple business units within the county on various projects to provide solutions• Engaged with business shareholders and technical support resources to ensure consistent delivery of high quality, cost effective solutions.• Actively lead comprehensive elicitation, analysis and documentation of business requirement• Involved in Journey mapping activities to better understand the business and their goals through visualization processes.• Produced Project artifacts.• Standardized Processes to ensure consistency for Application Management/Support.• Involved in Project Budgets, Business Plans, Tracking & Reporting to Staff & Management ensuring consistency & timely financial reporting.• Project Planning & Management for assigned Applications.• Planned/Co-ordinated UAT, designed Test Scripts/Scenarios.• Supported the County’s Enterprise/Municipal applications such as CRM Dynamics 365, CityView & DayForce HCM.• Implemented Governance and best practices for various applications as well as key business processes to ensure efficiency.• Developed system user manuals and training guides.• Introduced/Developed Business Analysis & Project Management Templates.• Refined/Designed Support Models to better align with organization goals and objectives. Show less

iDEOSIS combines analytics, business consulting and technology to help companies make better data-driven decisions, with measurable results.The organization helps analyze, shape and transform business modelsOur consulting services include project managementManage your workflow and tasks successfully.

Facilities Management & Development