• Supervised day-to-day operations to meet performance, quality, and service expectations.• Performed training of new staff and re-training of existing staff where necessary.• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.• Helped with planning schedules and delegating assignments to meet coverage and service demands.• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.• Ability to operate various commercial laundry machines such as washer, dryer, extractor, flat-ironer, fast finisher, folding machines, and automated console system to wash, dry and fold laundry.• Ability to plan, coordinate, control and evaluate the work of subordinates.

• Provide first-line support to users experiencing technical issues via phone, email and chat.• Restocked supplies and placed purchase orders to maintain adequate stock levels.• Assist with troubleshooting hardware and software problems.• Executed record filing system to improve document organization and management.• Assist with routine maintenance tasks, such as software updates and backups.• Scheduled office meetings and client appointments for staff teams.• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.• Monitor system performance and user activity to identify potential issues.• Sorted and distributed office mail and recorded incoming shipments for corporate records.• Work closely with other IT staff to resolve issues and implement solutions.

• Scheduled and rotated staff for adequate coverage and fair distribution of workload.• Maximized team productivity by expertly delegating tasks to kitchen staff.• Directed food preparation and cooking activities to meet health and safety standards.• Monitored food preparation, production, and plating for quality control.• Trained new hires in food handling and safety protocols to boost knowledge and performance.• Monitored food inventory and supplies to prevent waste.• Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.• Handled customer inquiries and suggestions courteously and professionally.• Updated account information to maintain customer records.• Offered advice and assistance to customers, paying attention to special needs or wants.

• Provided excellent customer service within a busy and high-pressure sales environment.• Assist cashiers during busy periods, including bagging groceries or managing the self-checkout area.• Supported managers in training new personnel to ensure high customer service standards were maintained.• Help restock shelves and ensure products are properly displayed.• Stay informed about current promotions, store layout, and product locations.• Handle customer complaints and concerns promptly and professionally.• Follow safety protocols to maintain a secure shopping environment.• Assist in setting up promotional displays or events within the store.• Handle basic administrative duties such as logging customer inquiries