Rahul Anand Senguttuvan Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Australia

Melbourne, Victoria, Australia

Company Overview: SGS Fresh Produce is a wholesale business supplying quality vegetables and fruits it sources from its network of farms to customers at affordable prices. It operates out of a warehouse in Cranbourne West, Victoria and proudly supplies some of Melbourne’s finest restaurants.Responsibilities:• Reviewing orders and ensuring that all are correctly fulfilled for delivery• Tracking sales and inventory, highlighting and resolving any discrepancies to reflect accurate… Show more Company Overview: SGS Fresh Produce is a wholesale business supplying quality vegetables and fruits it sources from its network of farms to customers at affordable prices. It operates out of a warehouse in Cranbourne West, Victoria and proudly supplies some of Melbourne’s finest restaurants.Responsibilities:• Reviewing orders and ensuring that all are correctly fulfilled for delivery• Tracking sales and inventory, highlighting and resolving any discrepancies to reflect accurate revenue reporting and maintain proper levels of supplies• Coordinating orders to ensure that all are delivered to schedule and arrive to expected quality and condition • Cultivating relationship with existing and new customers to achieve repeat and new business, realizing increase in revenue• Conducting routine checks on safety and hygiene in the cold rooms to maintain workplace conditions, compliance, and quality of suppliesAchievements:• Identified and implemented strategies that grew existing, and attracted new accounts despite lockdowns caused by the pandemic • Liaised with web designer to design new website for SGS’s retail division which has facilitated new custom because of its optimized functionality• Reviewed product lines and price range based on FMCG research to position SGS competitively in the market Show less

Designed project plan for health strategy, created prioritization/impact analyses, and presented recommendations.

Curtin Consulting Group is a not-for-profit student society registered under the Curtin Student Guild with affiliations with Curtin Business School.

Perth, Western Australia, Australia

► Developed and maintained professional relationships with new and existing customers by applying attention to detail and a consultative approach to meet customer needs with a can-do attitude. ► Increased efficiency and customer satisfaction by processing up to 25 click and collect orders and up to 15 deliveries per day with high levels of accuracy and timeliness.► Liaised with 3 other departments, including logistics and sales to meet or exceed deadlines, applying excellent time… Show more ► Developed and maintained professional relationships with new and existing customers by applying attention to detail and a consultative approach to meet customer needs with a can-do attitude. ► Increased efficiency and customer satisfaction by processing up to 25 click and collect orders and up to 15 deliveries per day with high levels of accuracy and timeliness.► Liaised with 3 other departments, including logistics and sales to meet or exceed deadlines, applying excellent time management and organisation skills, leading to increased customer satisfaction.► Supported a team of 30+ by managing multiple business areas, including assisting at the checkouts to help other teams during periods of high demand, delivering superb customer service.► Strengthened sales experience and techniques by working with the sales team, enthusiastically harnessing opportunities to enhance skills with a commitment to continual professional development. ► Provided outstanding after-sale care services, applying a commitment to service excellence to enhance customer retention and loyalty.Achievements:✓ Completed a 2-month rotation with the local Marketing department, gaining branding exposure, messaging, and customer segmentation by demographic trends and consumer behaviour analysis.✓ Participated in a marketing campaign by developing integrated content and messaging across the customer journey, resulting in 60% of inventory being sold within the first week.✓ Devised creative solutions to resolve challenging issues, including resolving customer dissatisfaction by managing the delivery of solutions across cross-functional departments, leading to $50K in sales. ✓ Advocated for the customer to recommend new commercial initiatives that expanded market share and revenue growth, receiving recognition for excellence and a nomination or Employee of the Week. Show less

Tamil Nadu, India

► Optimised sales and customer retention, managing and leading a team of 6 within the automobile service section, applying superb influencing and relationship building skills to deliver high performance.► Applied meticulous attention to detail in maintaining inventory and stock levels, applying exceptional supplier liaison and inventory control processes.► Demonstrated high-level organisation skills by preparing and distributing the employee rosters, including planning and prioritising… Show more ► Optimised sales and customer retention, managing and leading a team of 6 within the automobile service section, applying superb influencing and relationship building skills to deliver high performance.► Applied meticulous attention to detail in maintaining inventory and stock levels, applying exceptional supplier liaison and inventory control processes.► Demonstrated high-level organisation skills by preparing and distributing the employee rosters, including planning and prioritising tasks to maximise productivity.► Strengthened quality assurance in the automobile service and spare used parts areas through electronically aligned batch checks with high levels of precision and efficiency.► Enhanced executive decision-making processes by preparing and presenting Excel reports to outline daily sales and service counts, and weekly service and spare parts data.Achievements:✓ Increased revenue by 22% by enhancing service efficiency, implementing initiatives to attract past clients with aligned offerings and marketing strategies.✓ Improved invoicing processes by releasing digital invoices featuring warranty information, supporting strong sustainable client relationships through increased trust and professionalism.✓ Performed strategic analysis to propose incentives for long-term employee service, including providing permanent positions for qualified apprentices to reduce recruitment costs and improve staff retention.✓ Collaborated with management to devise a new scheme to provide a 50% discount for employee vehicle services, including the parts resulting in improved employee loyalty and decreased resignation.✓ Enhanced compliance by developing and implementing occupational health and safety policies and automating systems to reduce risk and exposure to hazards. Show less

Certification, Business Analytics And Data Visualisation

Bachelor Of Commerce - Bcom (Double Major), Business Management And Marketing

AACSB,EQUIS and EFMD Accredited

Diploma Of Commerce, Management And Marketing

Doctor Of Medicine - Md, Medicine, Dropped Out

Bachelor'S Degree, Pre-Med