Rahul Kumar Email & Phone Number

Bengaluru, Karnataka, India

Manage all aspects of Colive's social media presence, including strategy, content creation (writing scripts and developing ideas), scheduling and posting, and analysing results.Collaborate with graphic designers, SEO head, campaign managers, video editors, and sales teams to ensure cohesive brand messaging and effective marketing campaigns.Proactively build and manage Colive's online reputation through ORM strategies and responsive customer service.Contribute to increased brand awareness and lead generation through social media engagement and targeted campaigns.Enhanced resident satisfaction by effectively handling escalations and complaints, implementing innovative solutions, and fostering strong customer relationships.Optimized property performance through rigorous financial audits, inventory management, and proactive asset management.Led and developed a high-performing team of staff members, providing training, and support, and ensuring efficient task execution.

Mumbai, Maharashtra, India

Promoted the brand and values of Viral Fission through social media and offline eventsCollaborated with various brands eg, Reliance digital, DotMedia, Ajio, Engage Perfume by ITC, Mahindra group etcOrganized and participated in marketing campaignsBuilt relationships with potential customers and partners

Mumbai, Maharashtra, India

Assisted over 80 guests with check-in and check-out procedures each dayAnswered guest questions about the hotel and the surrounding area with accuracy and courtesyProcessed reservations and payments quickly and efficientlySuggested creative content and helped in manage social media. Enhanced guest experiences through innovative posts and engaging visuals.Maintained a clean and organized front office environment at all times

India

Created and published high-quality content for a variety of platforms, including YouTube, social media, and a British newsletter blogDeveloped and implemented content marketing strategies to increase brand awareness and engagementGrew a following of over more than 1000 subscribers on YouTube in less than 2 months.

Amritsar, Punjab, India

Assisted with front office operations, including check-in and check-out procedures, answering guest questions, and processing reservations and paymentsLearned about the hotel industry and the different departments within a hotelGained hands-on experience in customer service, communication, and teamwork