Director Of Customer Success
CurrentPixalate is an online trust and safety platform that protects businesses, consumers, and children from deceptive, fraudulent, and non-compliant mobile and CTV apps and websites.
Nov 2024 - Present
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Raida K. Email & Phone Number
Director of Customer Success
at
Pixalate
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Director of Customer Success
Location
New York City Metropolitan Area, United States, United States
Company size
Who is Raida K.? Overview
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Quick answer
Raida K. is listed as Director of Customer Success at Pixalate, a company with 33 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Raida K..
Raida K. previously worked as Client Success Manager at Skai and Senior Customer Success Manager at Meta. Raida K. holds Bachelor'S Degree, Computer Science from City University Of New York.
Company email context
Email format at Pixalate
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Pixalate
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Profile bio
About Raida K.
As a CSM with over six years of experience in the SaaS and tech industries, I bring a wealth of expertise in understanding and meeting customer needs. My background in technical support enables me to troubleshoot issues efficiently while ensuring clear and accessible communication of solutions.I am deeply passionate about fostering strong relationships with customers and serving as their advocate within the organization. Taking a proactive approach, I anticipate challenges and collaborate with cross-functional teams to integrate customer feedback into product development, resulting in a 30% increase in customer retention and improved product ratings.Beyond resolving immediate issues, I prioritize customer education, empowering them to derive maximum value from our products. I also take pride in mentoring new team members, fostering a culture of continuous improvement and shared success.Committed to ongoing growth, I actively participate in industry conferences and customer success workshops to stay abreast of the latest trends and best practices. My ultimate goal is to continue driving customer satisfaction and loyalty through innovative strategies and a relentless focus on putting the customer first.
Current workplace
Raida K.'s current company
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Pixalate
9 roles
Raida K. work experience
A career timeline built from the work history available for this profile.
Client Success Manager
May 2024 - Dec 2024
Senior Customer Success Manager
In my role at META, I am dedicated to fostering strong relationships with seller teams to ensure their success with Meta's commerce products. By acting as a liaison between sellers and internal teams, I facilitate seamless communication and swift issue resolution, ultimately enhancing customer satisfaction and retention. Through my efforts, I aim to drive.
Apr 2023 - Apr 2024
Senior Customer Success Manager
As a Customer Success Manager, I oversee nearly 100 global demand partner relationships, driving ad revenue from over 20,000 advertisers, including 80% of Fortune 500 brands. I focused on expanding market share, nurturing existing partnerships, and optimizing revenue streams. I collaborate with DSP clients like The Trade Desk, Google DV360, and others to.
Oct 2021 - Apr 2023
Customer Success Manager
As a Senior Customer Success Manager at InMobi, I am committed to maximizing the success of our demand partners and driving revenue growth. By leveraging strong communication skills and strategic thinking, I identify opportunities for up-selling and cross-selling, fostering long-term loyalty and satisfaction. My dedication to reducing case resolution times.
Sep 2018 - Sep 2021
Qa Manager
Sep 2018 - Mar 2020
Digital Customer Success & Product Manager– Video Platform
As a digital customer success manager, I excelled at onboarding clients' digital marketing solutions and fostering lasting relationships through proactive communication and effective account management. By monitoring competition and recommending improvements, I established best practices, driving successful campaigns and bolstering customer loyalty. I.
Sep 2017 - Sep 2018
Lead Qa Engineer
Sep 2016 - Dec 2016
Qa Manager
May 2016 - Sep 2016
Team & coworkers
Colleagues at Pixalate
Other employees you can reach at pixalate.com. View company contacts for 33 employees →
SS
Sridhar Sivaraman
Colleague at PixalateChennai, Tamil Nadu, India, India
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JS
Jorgen Swiderski
Colleague at PixalateAppleton, Wisconsin, United States, United States
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NK
Naveen Kumar Jagathabi Cspo , Casm , Cct , Kanban Certified
Colleague at PixalateChennai, Tamil Nadu, India, India
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KF
Kaela Fireline
Colleague at PixalateWashington, District Of Columbia, United States, United States
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VS
Valeria Salvo
Colleague at PixalateLondon Area, United Kingdom, United Kingdom
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TL
Tyler Loechner
Colleague at PixalateSt Louis, Missouri, United States, United States
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MC
Mathew Chee
Colleague at PixalateSingapore, Singapore
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AL
Alvin Ling
Colleague at PixalateSingapore, Singapore
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MB
Madeleine Boudreau
Colleague at PixalateWashington, District Of Columbia, United States, United States
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SA
Srinivas A
Colleague at PixalateChennai, Tamil Nadu, India, India
View →
Sridhar Sivaraman
Colleague at PixalateChennai, Tamil Nadu, India, India
View →
JS
Jorgen Swiderski
Colleague at PixalateAppleton, Wisconsin, United States, United States
View →
NK
Naveen Kumar Jagathabi Cspo , Casm , Cct , Kanban Certified
Colleague at PixalateChennai, Tamil Nadu, India, India
View →
KF
Kaela Fireline
Colleague at PixalateWashington, District Of Columbia, United States, United States
View →
VS
Valeria Salvo
Colleague at PixalateLondon Area, United Kingdom, United Kingdom
View →
TL
Tyler Loechner
Colleague at PixalateSt Louis, Missouri, United States, United States
View →
MC
Mathew Chee
Colleague at PixalateSingapore, Singapore
View →
AL
Alvin Ling
Colleague at PixalateSingapore, Singapore
View →
MB
Madeleine Boudreau
Colleague at PixalateWashington, District Of Columbia, United States, United States
View →
SA
Srinivas A
Colleague at PixalateChennai, Tamil Nadu, India, India
View →
3 education records
Raida K. education
Bachelor'S Degree, Computer Science
High School Diploma, Economics, Finance, Business Management, Accounting & Marketing
Economics & Finance Hs
Certified, Product Manangement, Coding For Managers, Data Analytics
FAQ
Frequently asked questions about Raida K.
Quick answers generated from the profile data available on this page.
What company does Raida K. work for?
Raida K. works for Pixalate.
What is Raida K.'s role at Pixalate?
Raida K. is listed as Director of Customer Success at Pixalate.
Where is Raida K. based?
Raida K. is based in New York City Metropolitan Area, United States, United States while working with Pixalate.
What companies has Raida K. worked for?
Raida K. has worked for Pixalate, Skai, Meta, Inmobi, and Xaxis.
Who are Raida K.'s colleagues at Pixalate?
Raida K.'s colleagues at Pixalate include Sridhar Sivaraman, Jorgen Swiderski, Naveen Kumar Jagathabi Cspo , Casm , Cct , Kanban Certified, Kaela Fireline, and Valeria Salvo.
How can I contact Raida K.?
You can use AeroLeads to view verified contact signals for Raida K. at Pixalate, including work email, phone, and LinkedIn data when available.
What schools did Raida K. attend?
Raida K. holds Bachelor'S Degree, Computer Science from City University Of New York.
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