- Provide a high-quality sales support experience to the Australian Sales Manager, Sales executives and their customer, acting as the first point of contact when need to process orders, quotes and invoices.- Manage the Sales team’s Lead’s, Opportunities, Projects, Estimates orders, and invoice using Netsuite system.- Assist with proposal generation and content management, pricing, editing, formatting and preparing customer facing material- Accurately entering customer information in Netsuite, ensuring data is kept up to date and supporting the sales team and business with other administrative duties as required.- Coordinate day to day projects across the Sales function.

Marketing activities included creating relevant content and monitoring social media as well as developing business opportunities and strengthening brand image through B2B customer surveys analysis.Role- Support to Atento's internal areas, using quantitative and qualitative methodologies of general satisfaction and / or NPS. Survey writing, programming questionnaires, and developing results presentations.

♣ Project’s development of customer experience through benchmarking and Mystery Shopper.♣ Efficiency and Operational Quality Projects for Call Center using Six Sigma.

Consultant services with focus on Efficiency, Customer Satisfaction and Profitability using COPC, Six Sigma and ISO methodologies.