I work in customer support through social media and appropriate channels, as well as assist in report preparation, analysis and processing of complaints received from game users.

AE DIGITAL is a communication and marketing agency.In this company, my main role was to respond to customer comments, interact with them, identify day-to-day issues, and bring them to the team for resolution. In addition to these tasks, I also worked as a writer for 2 agency blogs, creating various texts on topics that were posted weekly.

R2OOH is a company that specializes in Out Of Home (OOH) media advertising.In this company, my main role was in sales support and marketing.I was responsible for monitoring the commercial area, communicating with clients via WhatsApp and email, drafting commercial proposals, sending photographic check-ins to clients, constantly updating all our media and product information in the inventory. Additionally, I handled graphic production orders, tracked maintenance reports for our employees, and created banners and videos to boost our social media presence, aligning with current trends worldwide. I also produced videos for advertising purposes on our urban LED displays located throughout the cities.

Green Solar is a company that provides solar energy solutions.In this company, I worked in sales support. My responsibilities included drafting proposals, contracts, receipts, and shipping documents. I also assessed costs and kit sizing, managed and organized files, and was responsible for credit analysis with the financing platform, inventory control, and customer contact through post-sales support.

Evolute is a school for professional courses and languages.In this company, my role was to acquire new clients through leads, make contact via WhatsApp/calls/email, and schedule visits to the school. I was also responsible for managing part of the social media, where I created content and banners to boost our online presence.

Torre & Cia is a supermarket chain.In my first job, I worked managing the grocery section of the supermarket. I was responsible for arranging products according to the sales techniques we learned during the intern program. Additionally, I also spent some time in the HR department, where I was in charge of issuing salary documents for employees and collecting their signatures.