Raizza Moldovan Email & Phone Number

Markham, Ontario, Canada

• Proficiently performed a wide range of warehouse duties, including order picking, packing, and record-keeping to ensure efficient operations and timely fulfillment of customer orders
• Demonstrated accuracy and attention to detail in processing and inputting orders received into the Electronic Data Interchange (EDI) database system, maintaining precise records of inventory levels and order status
• Effectively coordinated the scheduling of goods for pickup with couriers and forwarders, optimizing logistical processes and ensuring prompt delivery of products to customers

Toronto, Canada Area

• Successfully fulfilled customer orders by meticulously packaging items and ensuring they were labeled according to various courier standards, guaranteeing accurate and timely delivery to customers.
• Managed the returns process (RMA), ensuring that returned items were processed efficiently and in compliance with company policies.
• Received incoming warehouse stock products, performed tasks such as picking, unloading, labeling, restocking shelves, and updating inventory records to maintain accurate stock levels.
• Prioritized safety by maintaining a safe and organized working environment, adhering to safety protocols, and proactively identifying and addressing potential hazards.
• Actively contributed to process improvement efforts by creating new workflows and refining existing ones, leading to increased efficiency and productivity within the fulfillment operations.
• Facilitated effective communication and coordination among various stakeholders, including customers, suppliers, couriers, and forwarders, to ensure smooth order fulfillment processes and timely delivery of goods.

• Conducted comprehensive functional testing on websites and applications, meticulously evaluating their performance, functionality, and user interface design
• Provided detailed insights and feedback on usability and user experience (UX) aspects, including navigation, layout, accessibility, and overall user interaction
• Identified usability issues, bugs, and areas for improvement through systematic testing procedures, such as usability testing, user interviews, and heuristic evaluations
• Communicated findings and recommendations to stakeholders, including developers, designers, and project managers, in clear and concise reports or presentations

• Technical Support
• Provided web services technical support including website and email hosting to Real Estate clients across North America
• Assisted clients in setting up and troubleshooting Outlook accounts, webmail server and mobile email accounts, purchasing and transferring domain namesGraphic Design
• Created customized web banners for clients
• Created landing pages that would match their online and print ads
• Customized the website layout according to clients' specifications, and making sure the website is responsive Marketing

Toronto, Canada Area

• Developed and managed a comprehensive social media content calendar, ensuring strategic alignment with organizational goals and maintaining a consistent brand voice across all platforms
• Utilized platforms such as Facebook, Twitter, Instagram, and LinkedIn to engage with the audience, increase brand awareness, and drive traffic to the organization's website
• Implemented and tracked email marketing campaigns using Constant Contact, effectively segmenting audiences, designing visually appealing newsletters, and analyzing metrics to optimize campaign performance
• Created engaging digital and print collateral, including graphics, brochures, flyers, and presentations, that aligned with the organization's brand identity guidelines
• Collaborated with internal teams to ensure that all communication materials adhered to brand standards and effectively communicated key messages to various stakeholders
• Increased followers in all social media platforms by 11% within a 3 month period

Cebu, Philipines

• Volunteer work. I documented events and created materials to be used (i.e., posters).
• Conceptualized a one-year advocacy advertising campaign for the organization
• Documented important events through photos and videos
• Designed posters and infographics for the organization and other organizations in the network
• Managed social media content

• Created marketing collaterals ready for print for various clients
• Estimated the time required to complete the work and provided quotes for clients by gathering information and data through research
• Developed time management skills and the ability to cope with several projects at a time
• Covered various events (weddings, shows, birthdays) as a photographer

Cebu, Philippines

• Digital Inker
• Digitally inked a penciled illustration, added flat colours
• Converted images to png format for the programmers; made job faster for the head colourist
• Arranged the layouts for the projects to be printed
• Designed brochures and streamers for the company's job fair; designed company's calling card
• Initiated weekly physical activities among co-workers, creating stronger camaraderie, healthier lifestyle and a fun company culture

Cebu City

Cebu City

Cebu City

Graduate Certificate In Technical Communications (Honours)

Bachelor Of Fine Arts (Bfa), Advertising Arts

Education record