Operations Manager
Current• Managing central line haul and dock operations • Monitoring forward and reverse MM performance at micro level.• Coordination with different stakeholders (Tech, ODPC, Sales, Audit, FM/LM, WH) regarding escalations and requirements.• Network planning and expansion to cover up max pin codes.• Daily volume and space utilization analysis across the network.• Evaluating vendor performance weekly, fortnightly, monthly basis• Sending dock performance team productivity report on basis MM connections w.r.t connection TAT• Freight analysis month wise• Evaluating team performance based on assigned KPI’s.• Managing hyperlocal requirements across geographical locations as per demand.• Handling adhoc requirements for b2b operations.• Analyzing CPO, volume and TAT for new launches /shifting up form CL to FTL.• Monitoring cross dock performance across the network.